Food & Beverage Operations Manager

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel chain in Dubai is seeking a Food & Beverage Operations Manager to oversee the F&B department. The successful candidate will lead the team, ensure high service standards, and manage financial performance, contributing to a memorable guest experience. Candidates should have a degree in Hospitality Management and prior F&B management experience.

Qualifications

• Experience in food and beverage management within a hotel or upscale restaurant.
• Strong leadership and communication skills are essential.
• Proficiency in hospitality management software is required.

Responsibilities

• Oversee daily operations ensuring compliance with standards.
• Assist in budget preparation and monitor financial performance.
• Coordinate successful banquets and events ensuring guest satisfaction.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Problem-solving abilities

Education

Bachelor's degree in Hospitality Management

Tools

Microsoft Office

Hospitality management software

Job description

Job Purpose:

The Food & Beverage Operations Manager plays a pivotal role in ensuring the seamless operation and exceptional guest experience within the F&B department of the hotel. This position assists the Director of Food & Beverage in overseeing all aspects of food and beverage operations including restaurants, bars, banquet and catering services. The Food & Beverage Operations Manager collaborates closely with various departments to maintain high standards of service quality and profitability.

Duties & Functions:

Leadership and Management:

• Assist the Director of Food & Beverage in leading and managing the F&B team providing guidance training and support to achieve departmental goals.
• oster a positive and motivating work environment promoting teamwork and ensuring employees adherence to hotel policies and procedures.

Operational Oversight:

• Assist in the development and implementation of strategic plans and initiatives to optimize F&B operations and profitability.
• Monitor daily operations ensuring compliance with health safety and sanitation standards.
• Oversee inventory management ordering and stock control to minimize waste and maximize efficiency.

Guest Satisfaction:

• Maintain a high level of guest satisfaction by ensuring prompt and attentive service addressing guest concerns and implementing effective resolution strategies.
• Collaborate with the culinary team to ensure consistency and quality in food offerings meeting or exceeding guest expectations.

Financial Management:

• Assist in budget preparation and monitoring analysing financial performance and implementing costcontrol measures to achieve financial targets.
• Identify revenue enhancement opportunities and contribute to the development of pricing strategies and promotional activities.

Events and Catering:

• Coordinate with the sales and events teams to plan and execute successful banquets weddings and other events ensuring seamless execution and guest satisfaction.
• Provide support in menu planning pricing and logistics for catering services ensuring alignment with client expectations and budgetary constraints.

Training and Development:

• Support ongoing training and development initiatives for F&B employees fostering a culture of continuous improvement and excellence in service delivery.
• Conduct regular performance evaluations and provide constructive feedback to enhance team productivity and professionalism.

Relationship Management:

• Cultivate positive relationships with employees suppliers and service providers negotiating contracts and agreements to ensure favourable terms and cost savings.
• Collaborate with other departments such as housekeeping and maintenance to address crossfunctional operational needs and enhance overall guest experience.

Qualifications:

• Bachelors degree in Hospitality Management Food Service Management or related field.
• Previous experience in food and beverage management within a hotel or upscale restaurant environment.
• Strong leadership communication and interpersonal skills.
• Excellent organizational and problem‑solving abilitiesli>
• Proficiency in Microsoft Office and hospitality management software.
• Knowledge of food and beverage trends culinary techniques and industry regulations.
• Ability to work flexible hours including evenings weekends and holidays as needed.

Remote Work:

No

Employment Type:

Fulltime