Food & Beverage Coordinator

Anantara; Sir Bani Yas; Remote; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality organization seeks a Coordinator in Abu Dhabi to provide administrative support to the F&B department. Responsibilities include managing correspondence, preparing reports, and ensuring high service standards are met. Ideal candidates will hold a diploma or certificate and preferably have experience in the hospitality industry. The position is remote, allowing flexibility in work arrangements.

Qualifications

• Experience in hospitality industry would be an added advantage.

Responsibilities

• Provide secretarial and administrative support to F&B department.
• Organize daily incoming correspondence and respond appropriately.
• Prepare and distribute reports and documents.
• Maintain an up-to-date calendar for appointments.
• Establish and maintain filing and records.
• Take minutes for various meetings.
• Ensure service aligns with Anantara standards.
• Set function rooms in advance of events.
• Attend pre-service briefings and maintain personal grooming.
• Generate business referrals and sales leads.
• Work collaboratively with colleagues across departments.
• Adhere to hotel policies regarding guest service.
• Have full knowledge of hotel services and facilities.
• Follow safety policies for a safe work area.

Education

Diploma or Certificate

Job description

Job Description

• As a Coordinator you are responsible in providing a full range of secretarial and administrative support activities, inclusive of highly confidential and sensitive matters to ensure smooth operation of the F&B department whereby your role will include key responsibilities such as :
• Organize daily incoming correspondence, make preliminary assessment and handle and respond as appropriate
• Compose and prepare routine correspondence and prepare simple interpretation of documents and correspondence if requested
• Prepare, assemble and distribute various reports and documents. Receive and screen all incoming telephone calls, provide and receive information or refer the matters to the appropriate person to handle
• Keep calendar constantly updated to facilitate appointment and meeting schedules
• Establish and maintain various filing / records / database of business contacts, trace pending items and follow up as appropriate.
• Arrange for various meetings and take minutes
• Function as an administrative link to ensure that all parties receive the relevant information respectively
• Organize business travel arrangements and other duties as assigned
• To ensure the service delivered is in line with the best Anantara service standards
• To ensure that function rooms are set and ready for the function well in advance
• To attend pre-service briefings are completed and take responsibility for personal grooming
• To ensure that the operating equipment of the hotel is maintained and looked after.
• To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel. To work closely with sales colleagues in respect of requests for inspection, or care of walk-in potential clients
• To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and standard operating procedures with regard to guest service, how to run the operation and personal discipline and grooming.
• To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a manager or a supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.

Qualifications

• Remote location
• Diploma or Certificate.
• Experience in hospitality industry would be an added advantage.

Additional Information

Remote location