Food and Drinks Coordinator - Conrad Abu Dhabi Etihad Towers Hotel

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Drinks Coordinator to provide administrative support to the Food & Beverage team at their location in Abu Dhabi. This role involves coordinating various administrative tasks, ensuring high customer service standards, and managing team member records. The ideal candidate will have a university degree and at least 1-2 years of relevant experience. Competitive salary and benefits are offered.

Qualifications

• 1-2 years of experience in a similar position.
• Fluency in English to meet business needs.
• Good organization and interpersonal skills.

Responsibilities

• Coordinate administrative tasks within the Food & Beverage team.
• Handle team members' inquiries and record keeping.
• Prepare attendance lists and manage rosters.

Skills

Customer service focus

Positive attitude

Organizational skills

Communication skills

Proficient in word-processing

Fast and accurate typing

Education

University degree or vocational training

Tools

Microsoft Word

Excel

Job description

Job Description - Food and Drinks Coordinator - Conrad Abu Dhabi Etihad Towers Hotel (HOT0C485)

Job Description

Food and Drinks Coordinator - Conrad Abu Dhabi Etihad Towers Hotel

Job Number:

HOT0C485

Work Locations

Conrad Abu Dhabi Etihad Towers Etihad Towers West Corniche Abu Dhabi

The Food & Drinks Coordinator is concerned with the coordination of administrative tasks and projects within the Food & Beverage team, offering administrative support while completing projects for the team, in line with prescribed Hilton International policies and procedures.

What will I be doing?

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Conrad Abu Dhabi Etihad Towers Hotel to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Prepare the supervisors’ files with daily function sheets and other food and beverage activities held in the hotel for briefings.
• Handle team members’ particulars such as inquiries of public holidays, vacation days due to team members and recording of medical records.
• Type monthly team member attendance lists, mark the attendance report, total split shifts, and record transport allowance and claims, getting your manager’s signature / endorsement and passing these to Accounts for processing.
• Keep personnel record of all team members, recording their addresses, salaries, status, birthdays, identity card numbers and date of commencement.
• Type the productivity form pertaining to the number of team member strength in respective sections, overtime hours and number of extralabour involved.
• Check the weekly duty roster, keeping track of any changes involved with regards to change of shift or personnel on emergency leave such as medical leave or compassionate leave.
• Write work orders for all sections of the Food & Beverage department, following-up with the Engineering department on completion of work orders.
• Arrange Food & Beverage department’s office requisitions such as office materials, food requests, market lists, beverage requests, general storeroom requests such as doily papers, silver foils, deli shop cake boxes, etc. to ensure sufficient stock.
• Write and follow-up on letters and memorandums.
• Attend F&B meetings, keep attendance and write minutes, distributing minutes to all concerned.
• Handle requests brought up by other departments concerning the Food & Beverage department and handling of cake orders.
• Arrange team members’ and managers’ discussions on the Employee’s Progress report, translating for team members when necessary.
• Check timecards, listing the number of days, lateness, absence without permission, medical leave reports, etc.
• Take charge of the filing system at the F&B office and keep all files in a good system.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

• University degree, college certificate or secretarial training in a vocational school or an educational institution.
• 1-2 years in a similar position.
• Fluent in English to meet business needs and preferably have a good command of Food and Beverage department related expressions.
• Good organization, interpersonal and communication skills.
• Proficient with word-processing and spreadsheets.
• Good translation capabilities.
• Able to type fast and accurately.
• Line operations management and labour-related experience preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!