Food and Drink Supervisor - UMI (Japanese Restaurant) - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel company is seeking a Food and Drink Supervisor at their Ras Al Khaimah location. You will oversee operations, ensure compliance with standards, and lead your team to deliver exceptional service. Ideal candidates have experience in luxury hospitality and a commitment to customer service. Join us to develop your career in a prestigious environment.

Qualifications

• Previous Food & Drinks experience in a similar role at a luxury or 5-star hotel.
• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Supervise Food and Drinks Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance of brand standards.

Skills

Food & Drinks experience

Customer service

Teamwork

Flexibility

Job description

Job Description - Food and Drink Supervisor - UMI (Japanese Restaurant) - Waldorf Astoria Ras Al Khaimah

A Food and Drinks Supervisor is responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

Work Locations

Waldorf Astoria Ras Al Khaimah Vienna Street Ras Al Khaimah 99999

What will I be doing?

As a Food and Drinks Supervisor, you are responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience. You will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Drinks Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Drinks management with achieving financial targets
• Assist Food and Drinks management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Drinks Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food & Drinks experience in a similar role at a luxury or 5-star hotel.
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.