Food and Beverage Host

Hilton Worldwide, Inc.; Business Bay; On-site; AED 25,000 - 35,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Host to enhance guest experiences by delivering timely service in their restaurants and cafes. Responsibilities include serving orders, maintaining service areas, and providing excellent guest interaction. Ideal candidates possess a friendly attitude, outstanding communication skills, and knowledge of food hygiene. This role offers a unique opportunity to work in a dynamic environment and be part of a dedicated team.

Qualifications

• Must maintain a friendly and energetic disposition.
• Committed to delivering exceptional guest service.
• Appearance should be smart and tidy.

Responsibilities

• Receive orders and serve customer requests in a timely manner.
• Keep service area clean and well-prepared.
• Answer guest queries politely and helpfully.

Skills

Friendly, positive demeanor

Exceptional guest service

Motivation to learn

Excellent communication skills

Knowledge of alcoholic beverages

Food hygiene experience

Tools

Electronic ordering systems

Job description

Job Description - Food and Beverage Host (HOT0C3TN)

Job Number:

HOT0C3TN

Work Locations

Hilton Garden Inn Dubai Business Bay, Al Abraj Street, Business Bay, Dubai

A Food and Beverage Host impacts every Guest experience with our restaurants, bars, room service, banquets, and in‑hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Host, you will be responsible for upholding the highest quality standards for the food and beverage operations inside our restaurants, bars, banquet facilities, in‑hotel cafes, and room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well‑prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Hosts serving Hilton brands are always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!