Food and Beverage Attendant

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group seeks a full-time F & B Attendant for their Abu Dhabi location. The role involves providing excellent customer service, ensuring knowledge of menu items, and adhering to safety protocols. Candidates must have strong communication skills and the ability to work under pressure in a fast-paced environment. Previous experience with Micros is an asset but not essential as training will be provided.

Qualifications

• Fluency in English is mandatory, Arabic is a plus.
• Must work well under pressure in a fast-paced environment.
• Must be highly responsible and reliable.

Responsibilities

• Provide professional and friendly service to guests.
• Ensure knowledge of menu items and safety protocols.
• Attend meetings and briefings to enhance guest experience.

Skills

Excellent communication skills

Organizational skills

English fluency

Ability to work under pressure

Teamwork

Interpersonal skills

Problem-solving abilities

Tools

Micros experience

Job description

• Consistently offer professional friendly warm and engaging service
• Demonstrate a complete understanding of outlet policies procedures and service standards
• Have full knowledge of the menu and beverage lists in your outlet as well as all other promotions taking place in the Hotel
• Have knowledge of all menu items garnishes contents and food preparation methods
• Assist Guests regarding menu items in an informative and helpful way
• Follow all of safety and sanitation policies when handling food and beverage
• Report to work on time in a neatly pressed clean uniform and name badge
• Understand shift end reports have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
• Attend pre-meal briefing weekly and monthly meetings to continually improve the Guests experience
• Follow all of safety and sanitation policies when handling Food & Beverage
• Follow outlet policies procedures and service standards
• Make sure linen is counted properly at the end of the shift
• Other duties as assigned

Qualifications

• Excellent communication and organizational skills
• English fluency is a must; Arabic speaking is an asset
• Highly responsible & reliable
• Work well under pressure in a fast paced environment
• Must be able to work well in a team environment
• Previous Micros experience an asset but not required (training provided)
• Strong interpersonal and problem solving abilities

Additional Information

F & B Attendants for Mercure Abu Dhabi Downtown

Remote Work

No

Employment Type

Full-time