FMCG Customer Experience Specialist - Orders & Stock

Lobo Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading FMCG distribution company in Dubai is seeking a Customer Service Representative. The ideal candidate will have 1-3 years of relevant experience and excellent communication skills. Responsibilities include ensuring high customer service levels, processing orders, and managing stock transfers. The role requires organizational skills and the ability to multi-task effectively. Candidates should be comfortable working in an industry related to alcohol. This role offers a dynamic work environment and a flexible weekly schedule.

Qualifications

• 1-3 years' relevant work experience required.
• Excellent interpersonal skills necessary.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Ensure consistent and excellent customer service.
• Process customer orders accurately and manage shipments.
• Follow up with Credit Controller and Sales team as needed.
• Handle stock transfers and provide updates to Customers.

Skills

Excellent phone etiquette

Excellent verbal and written communication

Organizational skills

Multi-tasking

Job description

A leading FMCG distribution company in Dubai is seeking a Customer Service Representative. The ideal candidate will have 1-3 years of relevant experience and excellent communication skills. Responsibilities include ensuring high customer service levels, processing orders, and managing stock transfers. The role requires organizational skills and the ability to multi-task effectively. Candidates should be comfortable working in an industry related to alcohol. This role offers a dynamic work environment and a flexible weekly schedule.