Flagship Boutique Manager (FBM001)

Foreground LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Une entreprise de luxe recherche un Flagship Boutique Manager pour superviser l'une de ses boutiques les plus prestigieuses à Dubaï. Ce poste clé exige un leadership exceptionnel et la capacité de créer une expérience client inégalée tout en maintenant des normes de performance commerciales élevées.

Qualifications

• Minimum 7 ans d'expérience en gestion de détail, idéalement 3 ans dans un environnement de luxe.
• Succès démontré dans la gestion d'équipes de boutique et stratégies de clienteling.

Responsibilities

• Gérer la P&L complète de la boutique, y compris les objectifs de vente et la planification budgétaire.
• Diriger une équipe de conseillers de vente, superviseurs et personnel de soutien pour assurer un service client exceptionnel.

Skills

Leadership

Client Service

Analytical skills

Interpersonal skills

Job description

Foreground is partnering with a leading luxury retail group in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.

This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.

Role Overview :

The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.

Key Responsibilities :

• Own the full boutique P&L, including sales targets, budget planning, and cost control
• Drive the overall client journey, ensuring personalized and memorable service experiences
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
• Implement brand directives on visual merchandising, store layout, and seasonal presentations
• Analyze sales data, client behavior, and team performance to inform decision-making
• Ensure compliance with internal SOPs, safety standards, and loss prevention practices
• Act as the key point of contact for internal departments including merchandising, marketing, and training
• Represent the boutique in management meetings, contributing operational insights and team feedback
• Champion a culture of continuous improvement, staff development, and customer excellence

Candidate Profile :

• Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment
• Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
• Deep understanding of premium customer behaviors, retail trends, and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
• Fluent in English; proficiency in Arabic or French is a plus
• Presentable, articulate, and naturally confident in engaging with high-profile clientele