Field Supervisor

AL SERKAL GROUP L.L.C; Dubai; On-site; AED 216,000 - 288,000; Full time

Job summary

AL SERKAL GROUP L.L.C currently seeks a capable supervisor to oversee field operations, ensuring quality, safety, and adherence to procedures. The role involves organizing tasks, managing resources, and coordinating with stakeholders to meet daily and long-term goals.

The ideal candidate has HSE qualifications or a technical diploma, 3–5 years of supervisory experience, and strong leadership, communication, and MS Office skills.

Qualifications

• HSE qualification and technical diploma or related supervisory experience are required.
• 3–5 years of supervisory experience in a related field is expected.
• Clear understanding of business and service line is essential.
• Experience in managing operational teams and applying HSE practices.

Responsibilities

• Monitor, observe, conclude, and evaluate quality of works to meet standards.
• Organize and distribute work among the team and supervise implementation.
• Determine needs for non-budgeted resources during unscheduled occasions.
• Coordinate to reduce expenditure of budgeted resources during slow periods.
• Receive complaints and requests, deal promptly, and report feedback.
• Monitor progress and report unresolved problems to the manager.
• Assess subordinates’ performance and identify training needs.
• Ensure compliance with quality procedures, laws, and customer requirements.
• Coordinate field activities to achieve daily and long-term objectives.
• Respond to on-call tasks and support Ground Operations under supervision.

Skills

Leadership

Communication

HSE practices

MS Office

Education

Technical Diploma

Tools

MS Office

Job description

• Monitor, observe, conclude, and evaluate the quality of works, meeting the required standards, ensuring that field operations are well controlled.

• Organizes and distributes work among his team and supervises the implementation of work plans.

• Determines his area’s needs for non-budgeted resources during unscheduled special occasions requiring extra services, and coordinates with the concerned as per the adopted procedures to provide these resources.

• Coordinates with the concerned, as per the adopted procedures to reduce the expenditure of budgeted resources during unanticipated slow periods.

• Receives complaints and requests for special tasks from his manager, deals with them promptly, and reports feedback.

• Monitors work progress and report unresolved problems to his manager.

• Monitor the performance of his team’s productivity.

• Assess his subordinates’ performance, determines training needs and suggests disciplinary actions.

• Develops documentation necessary to ensure effective control.

• Ensures quality within functions/ tasks performed by himself and staff reporting to him.

• Responsible for complying with the applicable quality procedures, instructions, requirements, laws, regulations from customers, regulatory and statutory bodies and those applicable to his job requirements

• Identify the grey areas and bring in process efficiency

• Performs other tasks as required.

• Responsible for the overall supervision and training of the staff members to provide the necessary guidance.

• Control on overtime.

• Deal with their counterparts (on the ground) and understand their requirements, develop an initiative to solve the client concerns within our standards.

• Coordinates the field activities so that daily, short term and long-term objectives can be achieved and also closely monitors the progress of the work.

• Responding to all on-call tasks and supporting the Ground Operations under your supervision.

• Maintaining all field rules and responsibilities and ensuring employees in GO adhere to the rules.

• Assigning schedules and the appropriate supplies and equipment needed.

Desired Candidate Profile

• HSE Qualification; Technical Diploma with 3 years of supervisory experience or 5 Years' experience as a supervisor in a related field with an academic qualification.

• 3-5 years of related experience

• A clear understanding of the business and service line

• Practical experience in managing operational teams, HSE practices, system training, and relevant software applications, including MS Office.

• Strong leadership, communication, and interpersonal skills, with the ability to organize, multitask, and prioritize effectively.

• Proactive, resourceful, and results-oriented, with the ability to resolve issues, work under pressure, and maintain a team-focused approach.