Field Service Engineer – UPS & Critical Systems (On-Call)

Vertiv Group; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading technology service provider in Dubai is seeking a Service Engineer. The role involves planned maintenance, system commissioning, and fault finding for UPS systems. Candidates should have experience in field operations, a relevant engineering qualification, and excellent customer relation skills. A full driving license is essential. This position offers an opportunity to work in a dynamic environment with a focus on delivering excellent service.

Qualifications

• Experience of working in a field operations role.
• HNC/HND in Electrical/Electronic Engineering or equivalent.
• Excellent written and verbal English language.

Responsibilities

• Planned routine maintenance of UPS and associated battery systems.
• System commissioning, startup, load bank and site acceptance testing.
• Remedial work tasks as planned repairs or part of callout activity.
• Fault finding investigations and rectification.
• On-site customer familiarization training.
• Provide 24-hour response as part of UPS callout rota.

Skills

Field operations experience

Electrical/Electronic Engineering knowledge

Communication skills

Fault finding

Customer relation skills

Time management

Stress management

IT communication protocols knowledge

Self-motivation

Driving license

Education

HNC/HND in Electrical/Electronic Engineering

Job description

A leading technology service provider in Dubai is seeking a Service Engineer. The role involves planned maintenance, system commissioning, and fault finding for UPS systems. Candidates should have experience in field operations, a relevant engineering qualification, and excellent customer relation skills. A full driving license is essential. This position offers an opportunity to work in a dynamic environment with a focus on delivering excellent service.