Field Service Engineer, Industrial Machinery & AMCs

Zohorecruit; United Arab Emirates; On-site; AED 72,000 - 120,000; Full time

Job summary

Black & Grey HR is seeking a Service Engineer – General Machinery in Dubai, United Arab Emirates. The role covers installation, commissioning, maintenance, and repair of general industrial machines, along with customer interaction and AMC promotion.

Required: Diploma/Degree in Mechanical or Industrial Engineering; 2–5 years’ field service experience; strong mechanical diagnostics; English and Hindi fluency; travel willingness. Arabic knowledge is a plus.

Qualifications

• Diploma or degree in Mechanical or Industrial Engineering.
• 2–5 years of experience in servicing general industrial machinery.
• Proficiency in mechanical systems maintenance and fault diagnostics.
• Basic understanding of electrical and control systems is a plus.
• Strong communications skills and a customer-oriented approach.
• Fluency in English and Hindi; knowledge of Arabic is an advantage.
• Willingness to travel for field service.
• Competitive salary with performance-based incentives.
• Training and exposure to leading machinery brands and systems.
• Growth opportunities within a dynamic and client-focused organization.

Responsibilities

• Install and commission industrial machinery at customer sites, ensuring setup and performance standards are met.
• Provide operational training to machine operators and maintenance staff.
• Perform preventive and corrective maintenance to ensure reliable machine operation.
• Diagnose and troubleshoot mechanical and basic electrical issues.
• Replace faulty components and make adjustments to restore machine functionality.
• Deliver remote and on-site technical support to clients.
• Resolve service requests promptly and professionally.
• Build strong customer relationships and deliver high levels of service.
• Identify service opportunities and promote AMCs during client interactions.
• Generate and follow up on AMC leads and renewals.
• Stay current on machine upgrades and new technologies.
• Attend training sessions to enhance technical knowledge and skills.

Skills

Mechanical engineering

Customer service

English

Hindi

Education

Mechanical engineering degree

Job description

Black & Grey HR is seeking a Service Engineer – General Machinery in Dubai, United Arab Emirates. The role covers installation, commissioning, maintenance, and repair of general industrial machines, along with customer interaction and AMC promotion.

Required: Diploma/Degree in Mechanical or Industrial Engineering; 2–5 years’ field service experience; strong mechanical diagnostics; English and Hindi fluency; travel willingness. Arabic knowledge is a plus.