FATCA/CRS Coordinator

Raqmiyat; Dubai; On-site; AED 66,960 - 89,280; Full time

Job summary

A UAE-based IT solutions company is seeking candidates for a role focused on outbound customer calls and processing FATCA/CRS forms. The ideal candidate should possess a high school diploma or higher, have at least 6 months of work experience, and familiarity with AML/KYC/Compliance is preferred. Technical skills in Microsoft Word, PowerPoint, and Excel are a must. This role involves collecting and accurately recording customer information and coordinating with teams to support project deadlines.

Qualifications

• High School diploma or higher in Management, Banking, or Finance.
• Minimum of 6 months of work experience, preferably in AML/KYC/Compliance.
• Familiarity with FATCA/CRS requirements is a plus.

Responsibilities

• Perform outbound calls to customers for FATCA/CRS forms.
• Collect and capture FATCA/CRS forms in the bank system.
• Maintain accurate records of calls performed.
• Follow up with customers on form submissions.
• Coordinate with relevant teams for FATCA/CRS activities.
• Assist Team Leader with projects to meet deadlines.

Skills

Basic knowledge of FATCA/CRS

Communication skills

Technical skills in Microsoft Word

Technical skills in PowerPoint

Technical skills in Excel

Education

High School diploma

Bachelor's degree in Management, Banking, or Finance

Job description

Dubai, United Arab Emirates | Posted on 10/28/2025

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

Job Description

Key Responsibilities:

• Perform outbound calls to customers for completing the FATCA/CRS forms.
• Collect FATCA/CRS forms and capture in bank system.
• Ensure capture data from FATCA/CRS forms to system is accurate.
• Maintain records of calls performed to customers.
• Follow up with customers on submitting the FATCA/CRS forms.
• Basic knowledge of FATCA/CRS & Transaction Monitoring to assess the risks associated with customers or products.
• Coordinating with relevant teams for FATCA/CRS related activities.
• Support Team Leader assisting with projects/deliverables to meet deadlines.

Requirements

High School diploma/Intermediate or Bachelor’s degree or higher in Management, Banking, Finance.

Work Experience (Please specify minimum number of years and the field in which experience is required)

Minimum of 6 months of work experience.

Specified area / field of experience (if required)

Basic experience (AML/KYC/Compliance related) with understanding of FATCA/CRS requirements (preferred but not amust).

Technical skills in Microsoft Word, PowerPoint and Excel.