FandB Service Expert Arabic Speaker - Sheraton The Walk Dubai

Sheraton Hotels & Resorts; Dubai; Sur place; AED 40 000 - 54 000; Plein temps

Résumé du poste

Sheraton Hotels & Resorts in Dubai's Jumeirah Beach Residence is hiring a Guest Service Expert. The role focuses on delivering memorable dining experiences by taking initiative, communicating with the kitchen, greeting guests, and handling service steps from seating to billing.

You will work full-time in a non-management capacity, with a friendly team, and are expected to maintain professional appearance and follow company policies while supporting a safe, efficient operation.

Qualifications

• High school diploma or GED or equivalent required.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Responsabilités

• Set tables and maintain clean service areas.
• Communicate with the kitchen to coordinate service.
• Interact with and serve guests to create a memorable dining experience.
• Maintain cleanliness and organization of work areas and supplies.

Connaissances

Customer service

Communication

Team player

Formation

High school diploma or GED equivalent

Description du poste

Job Description

Additional Information

Job Number 26141287

Job Category Food and Beverage & Culinary

Location Jumeirah Beach Residence Bahar 7, Dubai 118555, United Arab Emirates

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.