Facilities Management - Estimation | Al Futtaim Real Estate | Al Futtaim Engineering

Al-Futtaim; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Al-Futtaim Retail is seeking a motivated Showroom Sales Assistant to drive sanitary ware sales. You will generate enquiries, follow up with leads, and book orders while delivering exceptional customer service.

You will also prepare monthly reports and maintain product knowledge to support informed buying decisions. In this role, you will build relationships with clients, respond to inquiries, and contribute to achieving sales targets.

Qualifications

• Bachelor's degree is preferable; high school degree at minimum.
• 1-2 years of experience in sanitary wares, preferably with understanding of the regional construction industry.
• Strong numerical skills with commercial awareness.
• Experience with building/construction materials.
• Excellent interpersonal and communication skills.
• Aptitude in delivering attractive presentations.

Responsibilities

• Ensure high level of customer service is maintained.
• Record customer feedback and complaints.
• Keep track of inventory.
• Find new leads.
• Quantified results and facts and figures reports.
• Achieve Sales/Gross Margin Target set by the management on monthly, quarterly, and annual basis.

Skills

Numerical skills

Interpersonal communication

Negotiation and closing

Self-motivation and resilience

Education

Bachelor's preferable

High school minimum

Job description

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition ID: 182955

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role

• The Showroom Sales Assistant plays a critical role in driving sales by generating enquiries, following up, and booking orders according to set targets. This role involves actively seeking out new sales opportunities, engaging with current leads and key accounts, and providing exceptional customer service. The assistant is responsible for accurate and timely completion of monthly management reports and maintaining knowledge of sanitary ware products. Success in this role requires dynamic energy and determination to meet sales targets while effectively managing client relations and demonstrating product value.

What You Will Do

Sales Planning

• Ensure high level of customer service is maintained at all times.
• Record customer feedback and complaints.
• Keep track of inventory.
• Find new leads.
• Quantified results and facts and figures reports.

Sales Target Achievement

• Achieve Sales/Gross Margin Target set by the management on monthly, quarterly, and annual basis.
• Generate sales enquiries to achieve an order booking strike rate of 30% of quoted enquiries based on assigned sales targets.
• Produce pipeline reports monthly showing prospects.

Customer Relations and Networking

• Interact and engage customers for feedback related to competitors' pricing and products.
• Understand and analyze customer needs.
• Negotiate and close deals, handling complaints or objections.
• Gather and share customer feedback with internal teams.
• Maintain and develop client network to create good prospects.

Market Knowledge

• Maintain comprehensive knowledge of sanitary ware products and market intelligence.
• Stay updated on industry trends and competition in the assigned territory.
• Utilize market knowledge to enhance sales opportunities.

Communication and Reporting

• Demonstrate AFET products and services effectively to potential customers.
• Prepare and review sales performance reports.
• Maintain accurate and comprehensive records and reports.
• Report successful deal closures.

Required Skills To Be Successful

• Strong numerical and commercial awareness.
• Excellent interpersonal and communication skills.
• Ability to negotiate and close deals effectively.
• Self-motivated and results-driven with the ability to work under pressure.

What Qualifies You For The Role

• Bachelor's degree is preferable; high school degree at minimum.
• 1-2 years of experience in sanitary wares, preferably with understanding of the regional construction industry.
• Strong numerical skills with commercial awareness.
• Experience with building/construction materials.
• Excellent interpersonal and communication skills.
• Aptitude in delivering attractive presentations.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.