Facilities Engineer - Client-Facing Operations & Vendor Lead

Excellerate; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading facilities management company in the UAE seeks a Facilities Engineer to provide exceptional service and support for building operations. The ideal candidate will have a background in Electrical Engineering, strong organizational skills, and at least 3 years of experience in customer service or facilities management. You will ensure the seamless delivery of services, address operational issues proactively, and maintain high standards across all building areas.

Benefits

Career development training

Engaging work environment

Qualifications

• Minimum of 3 years’ experience in customer service and Facility Management.
• Strong administrative skills and ability to prioritize workload.
• Good level of written and spoken English.

Responsibilities

• Serve as a primary contact for building occupants regarding operational queries.
• Coordinate with vendors to ensure service delivery meets SLAs.
• Conduct inspections and report maintenance issues to the helpdesk.

Skills

Customer Service

Communication Skills

Time Management

Organizational Skills

Flexibility

Education

Bachelor's degree in Electrical Engineering

Tools

Microsoft Office Suite

Job description

A leading facilities management company in the UAE seeks a Facilities Engineer to provide exceptional service and support for building operations. The ideal candidate will have a background in Electrical Engineering, strong organizational skills, and at least 3 years of experience in customer service or facilities management. You will ensure the seamless delivery of services, address operational issues proactively, and maintain high standards across all building areas.