Facilities Cleaning Supervisor / Head of Cleaning Operations with the Russian language

B2B Clean Space; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent cleaning services provider in Dubai is seeking an experienced Operations Lead to oversee daily cleaning services. You will manage staff, ensure quality standards, and act as the main client contact. Strong knowledge of cleaning processes and supervisory skills are essential. This full-time role offers a competitive salary with bonuses, a residence visa, and extensive training opportunities.

Benefits

Competitive salary + performance bonus

Residence visa and UAE benefits

Company phone + transport allowance

Corporate training program

Comfortable office environment

Qualifications

• Valid UAE driving license & at least 3 years of experience.
• Proven experience in cleaning/service management.
• Ability to manage 20–80+ cleaners across several locations.

Responsibilities

• Lead daily cleaning operations across multiple client sites.
• Ensure quality control and report KPI to management.
• Supervise cleaning teams and manage client communication.

Skills

Knowledge of Russian & English languages, С1

Strong understanding of professional cleaning processes

Proficiency in PC usage and reporting

Organizational skills and proactivity

Job description

ROLE DESCRIPTION

This is a full-time, on-siterolein Dubai. We are hiring a hands-on Operations Lead who will run daily cleaning delivery: people, schedules, quality, and client satisfaction.

KEY RESPOSIBILITIES

Operations / Service Delivery

• Lead daily cleaning operations across multiple client sites (indoor and outdoor).
• Plan shifts, allocate staff, arrange replacements, control attendance.
• Launch new projects (start-up cleaning, deep cleaning, post-construction cleaning, facade/parking/technical areas).
• Ensure all work is delivered according to agreed scope, SLA and HSE requirements.

Quality Control

• Do site inspections, record issues, close them fast.
• Maintain standards: check appearance of staff, equipment condition, chemical usage.
• Report KPI and corrective actions to management and to the client.

Team Management

• Supervise cleaning team leaders / working supervisors.
• Train new staff on methods, tools, safety.
• Motivate teams to keep speed and quality, not just “be present on site”.

Client Communication

• Be the main operational contact for the client on your sites.
• Handle requests, complaints, extra tasks.
• Prepare simple daily / weekly status updates.

Logistics

• Control stock of chemicals, consumables, machines on each site.
• Request materials on time, avoid last-minute shortages.
• Make sure machines are serviced and available.

WE OFFER

• Competitive salary + performance bonus. We never delay payments; payments are transferred twice a month, strictly on the 15th and 25th.
• Residence visa and standard UAE benefits.
• Company phone + transport allowance.
• 5-day workweek, Monday to Friday, 9:00 AM to 6:00 PM.
• Corporate training. We have a developed training system, including workshops. From the first day, a mentor is assigned. Employees continuously learn and improve their qualifications.
• Comfortable office.
• Stable long-term projects, not “one-time jobs”.
• Real authority: you run operations, not just “tick forms”.
• Our team includes both experienced specialists and newcomers. The age range of employees is 25–45 years. We have minimal staff turnover, making our company a pleasant and comfortable place to work.

Skills

REQUIREMENTS

• Knowledge of the Russian & English languages, С1.
• Valid UAE driving license & experience of at least 3 years must have.
• Possession of a car is an advantage.
• Proven experience in contract cleaning / soft FM / housekeeping / facilities services in a supervisor, inspector, area manager or operations manager position.
• Strong understanding of professional cleaning processes (daily cleaning, deep cleaning, floor care, glass/facade, post-fire / post-build, etc.).
• Ability to manage 20–80+ cleaners across several locations.
• Proficient PC user, reporting skills (checklists, photos before/after, Excel / WhatsApp summaries).
• Organizational skills, and proactivity.