F&B Waiter

Dubai Holding LLC; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Minor International's Avani Ibn Battuta Dubai Hotel is seeking a guest-oriented team player to join our vibrant operation in Dubai. You will deliver warm, efficient service across departments, ensuring timely guest experiences.

Follow hotel policies, maintain knowledge of services and facilities, operate POS systems, and safeguard guest privacy and safety while striving for outstanding guest satisfaction. This role offers exposure to a dynamic hospitality environment.

Qualifications

• Team-based service approach aligned with SOPs.
• Ability to greet guests and respond to inquiries professionally.
• Knowledge of hotel services and facilities to assist guests.

Responsibilities

• To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• Check out with your supervisor before leaving your station or the floor for any reason.
• To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a manager or supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
• Maintain your station in accordance with standards at all times.
• Develop a complete knowledge of menus.
• Learn and correctly use the Point of Sale (POS) equipment and follow procedures.
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service)
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.

Skills

Teamwork

Customer service

Guest interaction

POS knowledge

Tools

POS system

Job description

Job Location: Avani Ibn Battuta Dubai Hotel At Avani, we’re all about finding that perfect balance - between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things - and believe that a warm welcome and a genuine smile make all the difference - you’ll fit right in here.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• Check out with your supervisor before leaving your station or the floor for any reason.
• To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a manager or supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
• Maintain your station in accordance with standards at all times.
• Develop a complete knowledge of menus.
• Learn and correctly use the Point of Sale (POS) equipment and follow procedures.
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service)
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.