F&B Team Leader at InterContinental Residences Dubai Business Bay

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international luxury hotel brand in Dubai is seeking an F&B Team Leader to supervise daily operations and lead the food and beverage team. The ideal candidate will have a Diploma in Hospitality Management, experience in a luxury hotel, and excellent leadership skills. This role requires proactive guest service and the ability to manage a diverse team. Start your journey with us today.

Benefits

Wellbeing initiatives

Inclusive workplace culture

Qualifications

• Minimum 2-3 years’ experience in a supervisory role in a luxury or 5-star hotel.
• Strong interpersonal skills and team management capabilities.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Supervise and coordinate daily operations.
• Lead, motivate, and support the F&B team.
• Monitor guest satisfaction levels and handle feedback.

Skills

Leadership

Communication

Guest Focus

Attention to Detail

Problem Solving

Education

Diploma or Degree in Hospitality Management

Tools

POS systems (e.g., Micros)

Job description

F&B Team Leader at InterContinental Residences Dubai Business Bay

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just ashort distance from the outstanding Dubai Mall and theawe-inspiringBurj Khalifa, hotelsstrive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the teamasF&B Team Leaderandlet us help you create a career journey like no other.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Supervise and coordinate daily operations within the assigned outlet to ensure smooth and efficient service.
• Lead, motivate, and support the F&B team in delivering exceptional guest experiences in line with brand standards.
• Conduct daily briefings and ensure team members are updated on menu changes, promotions, and service expectations.
• Coordinate closely with the kitchen, bar, and other departments to ensure seamless communication and timely service.
• Monitor guest satisfaction levels, respond to feedback, and handle guest complaints professionally.
• Maintain service quality, table setup, cleanliness, and presentation standards throughout the outlet.
• Assist the Outlets Manager with scheduling, staff training, and performance evaluations.
• Oversee inventory, requisitions, and ensure proper stock rotation and cost control.
• Support in achieving outlet revenue targets through effective upselling and promotional activities.
• Ensure full compliance with hygiene, safety, and sanitation standards (HACCP).

What we need from you

• Diploma or Degree in Hospitality Management or related field.
• Minimum 2–3 years’ experience in a supervisory role in a luxury or 5-star hotel environment.
• Strong leadership, interpersonal, and communication skills.
• Excellent knowledge of food and beverage service standards, sequence of service, and fine dining etiquette.
• Proficient in POS systems (e.g., Micros) and familiar with basic administrative tasks and reports.
• Fluent in English (additional languages are an advantage).
• Impeccable grooming, professional demeanor, and a proactive attitude.
• Ability to manage a diverse team, handle pressure, and maintain composure during peak hours.

Core Competencies

• Guest Focus: Committed to providing personalized and anticipatory service.
• Leadership: Inspires and guides team members toward high performance and teamwork.
• Communication: Clear, confident, and professional in both verbal and written interactions.
• Attention to Detail: Ensures precision in service delivery, presentation, and cleanliness.
• Problem Solving: Handles guest concerns and operational challenges with tact and efficiency.
• Adaptability: Flexible and resilient in a fast-paced, dynamic environment.
• Teamwork: Promotes collaboration and positive morale among colleagues.
• Integrity: Upholds the highest standards of professionalism, ethics, and confidentiality.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.