F&B Service Specialist — Memorable Guest Experience

Four Points by Sheraton; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Four Points by Sheraton Dubai hosts a Guest Service Expert role on Sheikh Zayed Road. It is a full-time, non-management position focused on delivering memorable guest experiences through proactive service and collaboration with kitchen and dining teams.

The role emphasizes professionalism, safety, quality standards, and a polished appearance, while ensuring guests feel welcome and valued throughout their visit.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and manage seating with prompt, friendly service.
• Coordinate with kitchen and service staff to ensure timely delivery.
• Maintain clean and organized work areas and uniform appearance.
• Uphold safety, quality standards and professional communication.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton Dubai hosts a Guest Service Expert role on Sheikh Zayed Road. It is a full-time, non-management position focused on delivering memorable guest experiences through proactive service and collaboration with kitchen and dining teams.

The role emphasizes professionalism, safety, quality standards, and a polished appearance, while ensuring guests feel welcome and valued throughout their visit.