F&B Server - Female

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks a dedicated service professional to assist colleagues and provide exceptional guest experience. Responsibilities include handling guest complaints, ensuring restaurant setups meet standards, and performing opening and closing duties. Ideal candidates will have at least 2 years of experience in a similar role within a 5-star environment and excellent communication skills.

Qualifications

• 2 years minimum in a similar role in a 5-star international environment.
• Experience working in a multicultural environment.
• Knowledge of HACCP.

Responsibilities

• Provide hands-on support and direction to colleagues.
• Handle guest complaints according to policy.
• Ensure restaurant setup meets standards.

Skills

Up-selling skills

Excellent spoken and written English

Ability to work efficiently

Education

High school Diploma/Hotel School Degree

Tools

Micros system

Job description

JOB SUMMARY

• Main Duties/Responsibilities:

• Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.

• Handle guest complaints according to policy.

• Ensure restaurant set up is according to set standard.

• Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.

• Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.

• Utilize the computer system in ringing, printing and closing checks as well as shift reports.

CANDIDATE PROFILE

• High school Diploma/Hotel School Degree.

• 2 years minimum in a similar role in a 5 * international environment

• Up-selling skills training, HACCP.

• Knowledge of Micros system

• Excellent spoken and written English

• Experience working in a multi cultural environment.

• Able to work with speed and efficiency throughout maintaining positive attitude.