F&B Hostess

Oaks Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hospitality brand in Dubai is seeking a dedicated team member to join their restaurant staff. Responsibilities include greeting guests, managing seating arrangements, and ensuring exceptional guest satisfaction. Ideal candidates will have experience in food service and demonstrate excellent communication skills in English. Join us for an opportunity to provide outstanding dining experiences.

Qualifications

• Previous experience in Food & Beverage or Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills and proficiency in English.

Responsibilities

• Greet guests and manage waiting lists.
• Provide menus and answer initial questions.
• Seat guests and manage table rotations.
• Engage with guests to ensure satisfaction.
• Respond to complaints effectively.

Skills

Guest service skills

Attention to detail

Excellent English skills

Job description

Job Description

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• Previous experience in Food & Beverage / Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills