Export Coordinator

Albatha Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading export logistics company is seeking a qualified professional to oversee post-sales export operations. Responsibilities include managing Letters of Credit, ensuring compliance with regulations, and maintaining strong relationships with freight forwarders and partners. A Bachelor's degree in commerce or international trade is required, alongside at least 3 years of experience in the industry. Proficiency in MS Excel and knowledge of SAP modules is desirable.

Qualifications

• Knowledge of Inspection procedure for different countries.
• Knowledge of Export Procedures.
• Minimum 3 years of experience in the same industry.

Responsibilities

• Review and process new purchase orders for supplier coordination.
• Coordinate with inspection companies to schedule product inspections.
• Track Letters of Credit from customers and prepare documents.

Skills

Knowledge of Letter of Credits and Export Finance

Knowledge of shipping procedures

Communication skills

Education

Bachelor degree in commerce or international trade or equivalent

MS Office with excellent MS Excel skills

Tools

SAP-MM

SAP-SD

Job description

Job Purpose:

Driving excellence in customer experience by strategically overseeing post-sales export logistics and ensuring the seamless, timely, and precise flow of critical shipment information across global operations.

Roles and Responsibilities:

• Review and process new purchase orders to initiate supplier coordination and ensure accuracy for Letter of Credit preparation.
• Follow up with suppliers to confirm order readiness and required documentation for export processing.
• Coordinate with inspection companies to schedule and monitor product inspections in line with shipment timelines.
• Track Letters of Credit from customers, verify terms, and prepare documents for timely presentation to the bank.
• Compile and verify external shipment documents, such as Certificates of Origin, Bills of Lading, Insurance and Inspection Certificates, ensuring compliance with destination country regulations.
• Communicate with freight forwarders and shipping lines to confirm bookings and negotiate competitive freight rates.
• Maintain relationships with shipping and logistics partners to ensure smooth documentation flow and shipment execution.
• Follow up with inspection agencies to expedite certification and ensure timely dispatch of goods.
• Engage with banks daily to track the status of export documentation, acceptances, and incoming payments.
• Monitor customer accounts for export receipt updates and coordinate with finance teams on payment follow-ups.
• Liaise with customers to address shipment updates, resolve document-related queries, and maintain strong business relationships.
• Ensure timely courier or electronic delivery of export documents to customers and stakeholders.
• Support the implementation of logistics strategies to align with the company’s broader mission and operational goals.
• Update internal tracking systems to reflect shipment, inspection, and payment statuses for ongoing visibility and reporting.
• Comply with policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct & values.

Key Accountabilities:

• Manage all aspects of Letters of Credit, including receipt, verification, and timely submission to banks.
• Negotiate freight rates and maintain strategic relationships with shipping lines to ensure cost‑effective and timely shipments.
• Build and maintain strong working relationships with export customers to ensure a seamless post‑sales experience.
• Guarantee prompt delivery of export documents to customers and relevant stakeholders to prevent delays.
• Support business strategies and logistics planning to align with the company’s goals and contribute to overall success.
• Continuously seek opportunities for personal and professional development.

Education Qualification and Experience:

• Knowledge of Letter of Credits and Export Finance
• Knowledge of shipping procedures
• Knowledge of Inspection procedure for different countries.
• Knowledge of Export Procedures
• Communication skills
• Qualifications: Bachelor degree in commerce or international trade or equivalent
• Compulsory Additional Qualifications: MS Office with excellent MS Excel skills;
• Desired Additional Qualifications: Knowledge of SAP-MM & SD modules
• Minimum 3 years of experience in the same industry