Executive Service Delivery Leader - Post-Sales (Cybersecurity)

Palo Alto Networks; Dubai; Remote; AED 250,000 - 300,000; Full time

Job summary

A leading cybersecurity firm in Dubai is seeking a Service Delivery Leader to manage customer relationships and oversee the post-sales journey. This role includes working closely with major clients and ensuring their success with the firm's products. The ideal candidate has at least 8 years of experience in customer engagement and a specialization in Cloud Security or Network Security. The position offers opportunities for remote work and a full-time employment structure.

Qualifications

• 8 years of experience in a customer-facing role managing high-touch engagements.
• Specialization in software product delivery to strategic customers.
• Proven results as a trusted advisor for driving value.

Responsibilities

• Manage key account relationships for major customers.
• Serve as the primary point of contact across product lines.
• Plan and execute customer success strategies.

Skills

Customer relationship management

Post-sales engagement

Cloud Security

DevSecOps

Network Security

Tools

Salesforce

Gainsight

Smartsheet

Jira

Job description

A leading cybersecurity firm in Dubai is seeking a Service Delivery Leader to manage customer relationships and oversee the post-sales journey. This role includes working closely with major clients and ensuring their success with the firm's products. The ideal candidate has at least 8 years of experience in customer engagement and a specialization in Cloud Security or Network Security. The position offers opportunities for remote work and a full-time employment structure.