Executive Lounge Lead — Luxury Hotel VIP Experience

JW Marriott; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is looking for hospitality professionals to manage guest experiences at the Front Office. This role requires strong communication skills, a background in food and beverage operations, and the ability to work collaboratively. Ideal candidates have previous experience in a similar role, are proactive, and possess strong problem-solving capabilities. Join a dynamic team where you can grow your career and enjoy extensive benefits.

Benefits

Competitive salary

Accommodation and meals on duty

World-class training programs

Discounted accommodation in over 8,000 hotels

Medical and life insurance

Qualifications

• Previous experience in a Front Office hotel environment in a 5-star setting.
• Must have food and beverage operational experience.
• Good level of English, Arabic is an advantage.

Responsibilities

• Ensure smooth check-in and check-out of guests.
• Supervise VIP and Marriott Bonvoy Elite member arrivals.
• Provide exceptional customer service.

Skills

Strong communication skills

Innovative

Pro-active and reliable

Food and beverage knowledge

Strong problem-solving skills

Organizational skills

Education

High School, Diploma, Degree or equivalent

Tools

OPERA

Microsoft Office

Job description

A luxury hotel in Dubai is looking for hospitality professionals to manage guest experiences at the Front Office. This role requires strong communication skills, a background in food and beverage operations, and the ability to work collaboratively. Ideal candidates have previous experience in a similar role, are proactive, and possess strong problem-solving capabilities. Join a dynamic team where you can grow your career and enjoy extensive benefits.