Executive Housekeeper

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras Al Khaimah is seeking an experienced Executive Housekeeper to oversee daily operations, manage staff, and maintain high cleanliness standards. The ideal candidate will have over 5 years of management experience in a 5-star environment and a strong focus on guest satisfaction. This role offers various perks including employee benefits and opportunities for growth.

Benefits

Employee benefit card for discounts

Learning programs

Career development opportunities

Corporate Social Responsibility activities

Qualifications

• Minimum of 5 years of experience in housekeeping management in a luxury (5-star) hotel setting.
• Proven leadership skills to motivate and manage a diverse team.
• Exceptional organizational abilities and attention to detail.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Manage inventory of cleaning supplies and equipment.
• Handle guest complaints and special requests.

Skills

Leadership skills

Communication skills

Attention to detail

Organizational abilities

Customer-focused mindset

Fluency in English

Job description

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Executive Housekeeper

Can you bring your own personality, create a “magnifique” experience and naturally connect with guest and colleagues alike? We are looking for an Executive Housekeeper to join our team! This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here!

What You Will Be Doing

• Oversee daily operations of the housekeeping department, including staff management, scheduling, and training
• Develop and implement efficient cleaning procedures and quality control measures
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain impeccable cleanliness standards
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness
• Coordinate with other departments, such as Front Desk and Engineering, to address guest needs promptly
• Handle guest complaints and special requests with professionalism and efficiency
• Implement and maintain safety protocols and grooming standards for housekeeping staff
• Prepare and manage departmental budgets and reports
• Stay updated on industry trends and implement innovative housekeeping practices
• Ensure compliance with local regulations and cultural sensitivities in housekeeping operations

Qualifications

• Minimum of 5 years of experience in housekeeping management in a luxury (5-star) hotel setting.
• Proven leadership skills with the ability to motivate and manage a diverse team
• Excellent communication and interpersonal skills
• Strong attention to detail and exceptional organizational abilities
• In-depth knowledge of cleaning techniques, equipment, and supplies
• Proficiency in inventory management and budgeting
• Experience with quality control measures and implementing standard operating procedures
• Ability to work efficiently under pressure and maintain composure in stressful situations
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Familiarity with hospitality industry standards and best practices
• Proficiency in relevant computer software, including property management systems
• Fluency in English; knowledge of other languages is an advantage

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS