Executive Assistant - Waldorf Astoria Ras Al Khaimah

Hilton; Dubai; On-site; AED 89,000 - 167,000; Full time

Job summary

Hilton in Dubai is hiring an Executive Assistant to support the General Manager and department heads. The role involves managing calendars, arranging travel, preparing complex reports, and drafting official correspondence with a strong emphasis on hospitality and discretion.

You will be the first point of contact for stakeholders, coordinate meetings, prepare agendas, take minutes, and ensure smooth operations across departments. Experience in a fast-paced, guest-focused environment is preferred.

Qualifications

• Ability to read, listen, and communicate effectively in English, both written and spoken.
• Prepare official correspondence for management, in writing and verbally.
• Ability to sit for extended periods of time and perform essential functions.
• Ability to handle internal and external customers with diplomacy.
• Typing speed of 60 words per minute.
• Ability to transcribe information from handwritten memos and recordings.

Responsibilities

• Maintain organized office systems, filing, records, and document management.
• Manage calendars, schedule appointments, and coordinate meetings and travel.
• Prepare and type complex correspondence and financial reports as directed.
• Prepare meeting agendas, take minutes, and distribute materials.
• Serve as primary contact for internal and external stakeholders.
• Handle confidential information with discretion and maintain confidentiality at all times.
• Provide excellent customer service to visitors, clients, and colleagues.
• Collaborate with colleagues across departments to facilitate workflow and meet goals.
• Represent Hilton with professionalism and courtesy in all interactions.

Skills

English proficiency

Typing 60 wpm

Communication skills

Customer service

Job description

Job Description:

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Executive Assistant, you’re not just providing support to the General Manager and department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Heres what youll do during a typical day;

ESSENTIAL FUNCTIONS

• Maintain organized office systems, including filing, record-keeping, and document management.
• Manage calendars, schedule appointments, and coordinate meetings, conferences, and travel arrangements.
• Prepares and types correspondence and fairly complex numerical/financial reports, as directed.
• Prepares correspondence on behalf of management. Draft, edit, and proofread correspondence and reports.
• Serve as a primary point of contact for internal and external stakeholders, answering calls, responding to emails, and directing inquiries appropriately.
• Uses the property's email system and maintains their email box, as is policy. Additionally,
• Prepare meeting agendas, take minutes, and distribute materials before and after meetings.
• Announces visitors and/or handles requests, as appropriate.
• Handle sensitive and confidential information with discretion and maintain confidentiality at all times.
• Provide excellent customer service to visitors, clients, and colleagues, addressing inquiries and resolving issues promptly and professionally.
• Collaborate with colleagues and support staff in various departments to facilitate efficient workflow and achieve organizational goals.
• Represent the organization with professionalism, integrity, and courtesy in all interactions, both internal and external.

this position may or may not have access and/or control over the email box of their supervisor(s).

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintenance of filing system in accordance with the Record Retention policy.
• Conduct research and compile information for projects or reports.
• Attend all required meetings
• Knowledge of and compliance with all Emergency procedures.
• Reports unsafe conditions, as appropriate.
• Maintain a professional and friendly relationship with other departments, team members and guests.
• Format documents and presentations to enhance readability.
• Other duties as assigned by management

Qualifications

What It Takes to Make the Stay

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure.
• Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.
• Ability to sit for extended periods of time and continuously performs the essential job functions.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Ability to type 60 wpm.
• Ability to effectively transcribe information from handwritten memos and recordings.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.