Events Operation Manager

Supertech Innovation Labs; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading events company in Dubai seeks an Events Operation Manager with 1-3 years of experience managing mega and small events. The candidate will oversee event operations, manage ticketing processes, and collaborate with teams for seamless execution. A Bachelor's degree in Event Management or a related field is required, along with strong ticketing and vendor negotiation skills. This role offers the opportunity to impact significant events in the region.

Qualifications

• 1-3 years of proven experience in event operations.
• Strong understanding of ticketing operations.
• Technical background in software, hardware or networks is a plus.

Responsibilities

• Oversee planning and execution of events.
• Manage ticketing processes efficiently.
• Collaborate with teams to ensure a smooth ticketing experience.

Skills

Event operations management

Ticketing expertise

Vendor negotiation

Education

Bachelor's degree in Event Management or related field

Job description

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for. webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom with over 2 billion in sales. webook.com is part of the Supertech Group, which also includes UXBERT Labs, one of the best digital and user experience design agencies in the GCC, and Kafu Games, the largest esports tournament platform in MENA.

Job Overview:

We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and interested in impactful events across the region.

The Event Operations Manager will work within the Operations Team, focusing on ensuring that all event activities are accurately recorded, consolidated, and reported to achieve precise KPI reporting.

Key Responsibilities:

• Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.
• Utilize your ticketing expertise to manage ticketing processes and operations effectively as part of the event scope.
• Collaborate with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.
• Manage mega and small events to streamline processes and optimize resource allocation based on event scale and requirements.
• Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and quality.
• Provide insights and strategic input to align event strategies with company objectives and enhance overall experiences.
• Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.

Requirements:

• 1-3 years of proven experience in event operations, managing both mega and small events.
• Bachelor's degree in Event Management, Business Administration, or a related field.
• Technical background in software, hardware, or networks is a significant advantage.
• Strong understanding and experience in managing ticketing operations as part of the event scope.
• Previous experience working in Riyadh or Jeddah, especially during event seasons, is a plus.
• Experience with F1 or international events is a significant advantage.