Events Manager

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking an experienced Events Manager to oversee and execute events, ensuring exceptional guest experiences. The ideal candidate has at least 2 years of experience in a 5-star hotel or luxury venue, strong leadership abilities, and proficiency in event management systems. This role requires excellent organizational skills and flexibility to work irregular hours.

Qualifications

• Minimum 2 years of experience in a similar position in a 5-star hotel or luxury venue.
• Strong organizational skills with keen attention to detail.
• Flexibility to work evenings, weekends, and public holidays.

Responsibilities

• Plan, organize, and manage all assigned events for smooth execution.
• Serve as the main point of contact for clients throughout the event.
• Coordinate with various hotel departments for flawless service delivery.
• Monitor event budgets and ensure billing accuracy.

Skills

Organizational skills

Multitasking

Communication skills

Leadership abilities

Guest service

Education

Diploma or degree in Hospitality or Event Management

Tools

MS Office

Event management systems

Job description

About the Role

The Events Manager is responsible for planning, coordinating, and executing events from start to finish, ensuring seamless communication between clients and all hotel departments. The role focuses on delivering exceptional guest experiences while maximizing event revenue and maintaining brand standards.

Key Responsibilities:

• Plan, organize, and manage all assigned events to ensure smooth execution and guest satisfaction.
• Serve as the main point of contact for clients before, during, and after events.
• Coordinate with Sales, Banquets, Culinary, Housekeeping, and other departments for flawless service delivery.
• Prepare and review Banquet Event Orders (BEOs), floor plans, and event timelines.
• Conduct pre- and post-event meetings to align details and gather feedback.
• Monitor event budgets, ensure billing accuracy, and manage final account settlements.
• Identify opportunities to up-sell and enhance guest experiences.
• Ensure all events adhere to brand standards, safety, and hygiene protocols.
• Handle guest requests and resolve any issues promptly and professionally.
• Stay updated with industry trends and recommend improvements to event processes and offerings.

Requirements:

• Diploma or degree in Hospitality, Event Management, or related field.
• Minimum 2 years of experience in the same position within a 5-star hotel or luxury venue.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication, leadership, and guest service abilities.
• Proficiency in MS Office and event management systems.
• Flexibility to work evenings, weekends, and public holidays as required.