Events Executive

Shangri-La Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Dubai is seeking an Events Executive to manage catering event negotiations and coordination. The ideal candidate will have at least 1 year of experience in a 5-star hotel and possess strong communication and interpersonal skills. This role offers opportunities for professional growth and competitive benefits.

Benefits

Structured learning and development pathways

Competitive benefits

Colleague stay/travel perks

Qualifications

• At least 1 year of experience in a 5-star / international hotel.
• Computer literate and proficient in relevant software.
• Strong interpersonal skills and basic knowledge of selling.

Responsibilities

• Manage all aspects of catering event negotiations and coordination.
• Execute and support catering sales activities to maximize revenue.
• Ensure compliance with Delphi operation standards.

Skills

Good communication skills

Fluent in English

Strong interpersonal skills

Basic selling skills

Tools

Ms. Word

Excel

PowerPoint

Job description

Find Your Shangri-La in Shangri-La

Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.

About The Role

As an Events Executive, you will manage all aspects of catering event negotiations and coordination. You will also execute and support catering sales activities to maximize revenue within assigned areas.

Key Responsibilities

• Fully comply with Delphi operation standards and maintain up-to-date account profile, catering revenue figures and sales activities in the system.
• Ensure Delphi.FDC protocols are adhered to, events related inquiries, and requests are replied to within the required guidelines set by the system.
• Follow the catering sales action plan related to the respective catering market segments as outlined in the Marketing Plan.
• Handle and consolidate all incoming Post-social/Events Assessments.
• Closely monitor account revenue and production in specific areas.
• Handle all incoming leads as distributed by the DOEM or Senior Events Manager and convert them into confirmed business.

About You

• At least 1 year of experience in a 5-star / international hotel.
• Good communication skills, fluent in oral and written English language.
• Computer literate conversant with Ms. Word, Excel & PowerPoint.
• Strong interpersonal skills and basic knowledge of selling skills.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.