ERP Manager

FAD Center; United Arab Emirates; À distance; AED 110 000 - 220 000; Temps partiel

Résumé du poste

The ERP Manager at FAD Center will oversee, maintain, and optimize the center's ERP system to align with organizational processes and goals. This part-time remote role focuses on mapping and documenting workflows, configuring modules, and coordinating enhancements to improve data integrity and efficiency.

You will gather requirements from stakeholders, translate them into practical ERP solutions, monitor performance, troubleshoot issues, and provide end-user training and documentation to ensure

Qualifications

• Strong skills in ERP systems and business process analysis.
• Experience in business process improvement and project management.
• Solid analytical skills to interpret data and diagnose issues.
• Experience with ERP solutions in service-oriented or healthcare settings is beneficial.
• Bachelor's degree in Information Systems, Business Administration, or related field.
• Ability to work independently in a remote environment and manage part-time hours.
• Experience with user training, documentation, and change management is an advantage.
• Proficiency in English; Arabic knowledge is beneficial for local stakeholders.

Responsabilités

• Oversee, maintain, and optimize the ERP system to align with organizational processes and goals.
• Map and document business processes and workflows.
• Configure ERP modules and coordinate enhancements to improve data integrity and efficiency.
• Collaborate with internal stakeholders to gather requirements and translate them into system solutions.
• Support implementation of new features and monitor system performance.
• Troubleshoot issues and coordinate with external vendors or technical teams.
• Prepare reports to support decision-making and provide end-user training and documentation.

Connaissances

ERP systems

Business process analysis

Business process improvement

Project management

Analytical skills

Healthcare/service domain experience

English proficiency

Arabic knowledge beneficial

Formation

Bachelor's degree (IS/BA or related)

Description du poste

The ERP Manager will be responsible for overseeing, maintaining, and optimizing the center's Enterprise Resource Planning (ERP) system in alignment with organizational processes and goals. This part-time remote role includes mapping and documenting business processes, configuring ERP modules, and coordinating enhancements to improve data integrity and workflow efficiency. The ERP Manager will collaborate with internal stakeholders to gather requirements, translate them into system solutions, and support implementation of new features. Day-to-day tasks involve monitoring system performance, troubleshooting issues, coordinating with external vendors or technical teams when needed, and preparing reports to support decision-making. The ERP Manager will also provide guidance, training, and documentation to end users to ensure effective adoption and usage of the ERP system.

Qualifications

• Candidates should possess strong skills in Enterprise Resource Planning (ERP) systems and Business Process analysis.
• Candidates should possess skills in Business Process Improvement and Project Management to lead system enhancements and implementation initiatives.
• Candidates should possess solid Analytical Skills to interpret data, diagnose issues, and recommend practical solutions.
• Relevant experience in managing or supporting ERP solutions in service-oriented or healthcare settings is beneficial.
• Bachelor's degree in Information Systems, Business Administration, or a related field is preferred.
• Ability to work independently in a remote environment, manage part-time hours effectively, and communicate clearly with technical and non-technical stakeholders.
• Experience with user training, documentation, and change management practices is an advantage.
• Proficiency in English; knowledge of Arabic is beneficial for working with local stakeholders and documentation.