ERP IT Analyst — Retail Systems & Dynamics Pro

AlFuttaim; Dubai; On-site; AED 100,440 - 122,760; Full time

Benefits offered by this job

Collaborative and innovation-driven work environment

Opportunities for professional growth and development

Job summary

AlFuttaim in Dubai is seeking an experienced IT Analyst to enhance its retail operations by managing ERP systems and ensuring optimal functionality of IT services. This role is essential to support digital transformation initiatives and improve customer experience.

The ideal candidate will have over 5 years in IT analysis, strong technical knowledge of Microsoft Dynamics products, and a proven ability to troubleshoot and resolve system issues efficiently. Join a respected organization with opportunities for professional growth.

Qualifications

• Minimum of 5 years of experience in IT analysis or ERP system management, preferably in retail.
• Strong hands-on knowledge of Microsoft Dynamics NAV/BC, D365, and CRM365.
• Excellent problem-solving, analytical, and communication skills.

Responsibilities

• Manage and maintain ERP systems and business applications, ensuring data accuracy.
• Act as the first point of contact for IT requests and troubleshooting.
• Coordinate and implement digital transformation initiatives.

Skills

ERP configuration and maintenance

System integration and troubleshooting

Database management (SQL/Oracle)

IT project coordination

User support and training

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Microsoft Dynamics NAV

D365

CRM365

SQL

Oracle Databases

Job description

AlFuttaim in Dubai is seeking an experienced IT Analyst to enhance its retail operations by managing ERP systems and ensuring optimal functionality of IT services. This role is essential to support digital transformation initiatives and improve customer experience.

The ideal candidate will have over 5 years in IT analysis, strong technical knowledge of Microsoft Dynamics products, and a proven ability to troubleshoot and resolve system issues efficiently. Join a respected organization with opportunities for professional growth.