Enterprise CLV Growth Lead – Healthcare Tech

Philips; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading health technology company seeks a Customer Lifetime Success Manager (MRI) META to identify sales opportunities and manage customer relationships in the UAE. This role requires a Bachelor's degree in a technical or medical field and at least 7 years of experience in healthcare sales or marketing. The ideal candidate will excel in communication and have a solid understanding of the customer life cycle. This is a field role requiring extensive travel within the region.

Qualifications

• At least 7 years of related experience in the business/sales/marketing field on the healthcare business.
• Experience in multinational organization with cross-functional teams.
• Medical/clinical background is a must.
• Excellent communication skills in English.

Responsibilities

• Manage the customer lifetime success program.
• Identify up-sell and cross-sell opportunities.
• Support Account Managers and District Managers.

Skills

KPI Monitoring and Reporting

Data Analysis & Interpretation

Customer Response Management

Strategy Development

Stakeholder Management

Continuous Improvement

Service Operations

Customer Relationship Management (CRM) Software

Market Research & Analysis

Sales Acumen

Communication Tools

Education

Bachelor’s degree in a technical or medical field

Job description

A leading health technology company seeks a Customer Lifetime Success Manager (MRI) META to identify sales opportunities and manage customer relationships in the UAE. This role requires a Bachelor's degree in a technical or medical field and at least 7 years of experience in healthcare sales or marketing. The ideal candidate will excel in communication and have a solid understanding of the customer life cycle. This is a field role requiring extensive travel within the region.