Enterprise CLV Growth Lead – Healthcare Tech
Philips
Dubai
On-site
AED 120,000 - 200,000
Full time
Job summary
A leading health technology company seeks a Customer Lifetime Success Manager (MRI) META to identify sales opportunities and manage customer relationships in the UAE. This role requires a Bachelor's degree in a technical or medical field and at least 7 years of experience in healthcare sales or marketing. The ideal candidate will excel in communication and have a solid understanding of the customer life cycle. This is a field role requiring extensive travel within the region.
Qualifications
- At least 7 years of related experience in the business/sales/marketing field on the healthcare business.
- Experience in multinational organization with cross-functional teams.
- Medical/clinical background is a must.
- Excellent communication skills in English.
Responsibilities
- Manage the customer lifetime success program.
- Identify up-sell and cross-sell opportunities.
- Support Account Managers and District Managers.
Skills
KPI Monitoring and Reporting
Data Analysis & Interpretation
Customer Response Management
Strategy Development
Stakeholder Management
Continuous Improvement
Service Operations
Customer Relationship Management (CRM) Software
Market Research & Analysis
Sales Acumen
Communication Tools
Education
Bachelor’s degree in a technical or medical field
A leading health technology company seeks a Customer Lifetime Success Manager (MRI) META to identify sales opportunities and manage customer relationships in the UAE. This role requires a Bachelor's degree in a technical or medical field and at least 7 years of experience in healthcare sales or marketing. The ideal candidate will excel in communication and have a solid understanding of the customer life cycle. This is a field role requiring extensive travel within the region.