Engineering Project Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hotel chain in Dubai is seeking a motivated individual to serve as the point of contact for clients, handling inquiries and maintaining high standards of guest service. Responsibilities include updating records, preparing documents, and ensuring a professional appearance. Ideal candidates will have strong communication skills and a commitment to delivering exceptional service.

Qualifications

• Welcoming and acknowledging all guests according to company standards.
• Anticipating and addressing guests' service needs.
• Maintaining confidentiality of proprietary information.

Responsibilities

• Serve as the point of contact for clients via phone and email.
• Enter and retrieve information in computer databases.
• Report accidents, injuries, and unsafe work conditions.

Job description

Description

POSITION SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse or trackball to update records, files, reservations and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos and other documents using word processing, spreadsheet, database or presentation software. Transmit information or documents using a computer, mail or facsimile machine including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments; support team to reach common goals and listen and respond appropriately to the concerns of other employees. Report accidents, injuries and unsafe work conditions to manager. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Required Experience

IC