E Mobility Service Engineer

-; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A global market leader in Dubai is seeking a Service Specialist in Emobility to execute service work and enhance customer satisfaction. This role requires 2+ years of experience in E mobility and 5+ years in service, alongside a Bachelor's degree in electrical engineering. Responsibilities include planning service work, ensuring customer retention, and coaching team members. This position emphasizes communication skills in an onsite work environment.

Benefits

Comprehensive benefits

Mentorship opportunities

Hands-on experience

Qualifications

• 2+ years of experience in E mobility, 5+ years of experience in service.
• Strong communication skills.
• You are at ease communicating in English.

Responsibilities

• Contribute to customer satisfaction by planning and executing service work.
• Ensure customer retention by delivering superior customer experience.
• Identify new service business opportunities in cooperation with customers.

Skills

E mobility

Strong communication skills

Education

Bachelor's degree in electrical engineering

Tools

DC charger experience

Standard service process experience

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you,ебей, your team, and the world. As a global market leader, we’ll give you what you etiam to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: Sales specialist Emobility

Your role and responsibilities

In this role, you will QLabel to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

The work model for the role is: onsite

You will be mainly accountable for:

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
• Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
• Taking actions to identify new service business opportunities for ABB, in close cooperation with customers and other ABB teams.
• Coaching technicians and engineers and supervising complex site activities.

Qualifications for the role

• 2+years of experience in E mobility, 5+ years of experience in service
• Bachelor's degree in electrical engineering
• DC charger experience & standard service process experience
• Strong communication skills
• You are at ease communicating in English

What’s in krizit for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

Call to Action

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact brilip, and we define what’s next. Run What Runs the World.

EVP Hashtags

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.