E-Commerce Assistant

Exotic Colors International Investment and General Trading Comapny; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading e-commerce firm in Dubai is seeking an E-Commerce Assistant to manage online platforms and optimize product listings. This role demands proficiency in e-commerce tools such as Amazon and Google Analytics, along with a bachelor's degree. The position offers competitive benefits and opportunities for career growth in the fast-paced e-commerce sector.

Benefits

Competitive salary

Career development opportunities

Exposure to international platforms

Employee discounts

Qualifications

• 0-2 years of experience in e-commerce, digital marketing, or online sales.
• Familiarity with content management systems and online order processing.

Responsibilities

• Update product listings on e-commerce platforms.
• Use web analytics tools to track performance.
• Coordinate with supply chain for stock management.
• Process online payments and refunds accurately.
• Assist in maintaining website visuals and product displays.

Skills

E-commerce platforms experience (Amazon, Noon, Talabat)

Google Analytics proficiency

Microsoft Office skills

Strong communication skills

Detail-oriented

Education

Bachelor’s degree in IT, Digital Marketing, or a related field

Job description

Job Overview

The E-Commerce Assistant is responsible for maintaining and updating the company’s online platforms, ensuring product accuracy, optimizing listings, and supporting the e-commerce team in driving online sales. The role requires proficiency in modern e-commerce tools and platforms, such as Amazon, Noon, Talabat, and other digital marketplaces.

Key Responsibilities

E-Commerce Management

• Regularly update product listings on the company’s e-commerce platforms.
• Ensure all product details, descriptions, and images are accurate and up to date.
• Monitor and process online orders efficiently.

Platform Optimization & Reporting

• Use web analytics tools (e.g., Google Analytics) to track performance and generate insights.
• Assist in optimizing product visibility and sales performance across platforms.
• Ensure timely execution of marketing and seasonal promotions.

Stock & Order Coordination

• Work closely with the supply chain and retail sales teams to manage stock levels.
• Minimize potential stock losses by monitoring product availability and reporting issues.

Customer Support & Payment Handling

• Ensure accurate and efficient processing of online payments and refunds.
• Support the e-commerce team in resolving customer inquiries and escalations.

Creative & Marketing Support

• Assist in maintaining the website’s visuals, including homepage banners and product displays.
• Coordinate with the team to launch new products and promotional campaigns.

General Support

• Provide reports and insights to the E-Commerce Executive and management.
• Perform additional tasks assigned by the management.

RequirementsRequirements

• Education : Bachelor’s degree in IT, Digital Marketing, or a related field.
• Experience : 0-2 years in e-commerce, digital marketing, or online sales.

Technical Skills :

• Experience with e-commerce platforms (Amazon, Noon, Talabat preferred).
• Proficiency in Google Analytics, Microsoft Office, and digital sales tools.
• Familiarity with content management systems and online order processing.

Soft Skills :

• Strong communication and organizational skills.
• Detail-oriented with good analytical abilities.
• Ability to multitask and manage time effectively.

BenefitsBenefits

• Competitive salary
• Career development and growth opportunities
• Exposure to international e-commerce platforms
• Employee discounts and special offers