E-Commerce Assistant

Exotic Colors By MAYSARi; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading e-commerce company in Abu Dhabi seeks an E-Commerce Assistant to manage online platforms and optimize product listings. The role requires proficiency in e-commerce tools like Amazon and Google Analytics. A Bachelor's degree in IT or Digital Marketing is preferred, along with strong communication and organizational skills. Competitive salary and career development opportunities are offered.

Benefits

Competitive salary

Career development opportunities

Employee discounts

Exposure to international platforms

Qualifications

• 0-2 years in e-commerce, digital marketing, or online sales.
• Familiarity with content management systems and online order processing.
• Basic understanding of safety and quality control standards.

Responsibilities

• Update product listings on e-commerce platforms.
• Monitor and process online orders efficiently.
• Use Google Analytics to track performance.
• Support the e-commerce team in customer inquiries.

Skills

Inventory and logistics knowledge

Proficiency in Microsoft Office (especially Excel)

Order fulfillment and shipping coordination

Strong communication skills

Detail-oriented

Education

Bachelor's degree in IT, Digital Marketing or a related field

High school diploma or equivalent

Tools

Amazon

Noon

Talabat

Google Analytics

Job description

Job Overview

The E-Commerce Assistant is responsible for maintaining and updating the companys online platforms ensuring product accuracy optimizing listings and supporting the e-commerce team in driving online sales. The role requires proficiency in modern e-commerce tools and platforms such as Amazon Noon Talabat and other digital marketplaces.

Key Responsibilities

E-Commerce Management

• Regularly update product listings on the companys e-commerce platforms.
• Ensure all product details descriptions and images are accurate and up to date.
• Monitor and process online orders efficiently.

Platform Optimization & Reporting

• Use web analytics tools (e.g. Google Analytics) to track performance and generate insights.
• Assist in optimizing product visibility and sales performance across platforms.
• Ensure timely execution of marketing and seasonal promotions.

Stock & Order Coordination

• Work closely with the supply chain and retail sales teams to manage stock levels.
• Minimize potential stock losses by monitoring product availability and reporting issues.

Customer Support & Payment Handling

• Ensure accurate and efficient processing of online payments and refunds.
• Support the e-commerce team in resolving customer inquiries and escalations.

Creative & Marketing Support

• Assist in maintaining the websites visuals including homepage banners and product displays.
• Coordinate with the team to launch new products and promotional campaigns.

General Support

• Provide reports and insights to the E-Commerce Executive and management.
• Perform additional tasks assigned by the management.

Requirements

Education

Bachelors degree in IT Digital Marketing or a related field.

Experience

0-2 years in e-commerce digital marketing or online sales.

Technical Skills

• Experience with e-commerce platforms (Amazon Noon Talabat preferred).
• Proficiency in Google Analytics Microsoft Office and digital sales tools.
• Familiarity with content management systems and online order processing.

Soft Skills

• Strong communication and organizational skills.
• Detail-oriented with good analytical abilities.
• Ability to multitask and manage time effectively.

Benefits

• Competitive salary
• Career development and growth opportunities
• Exposure to international e-commerce platforms
• Employee discounts and special offers

Required Skills

• Inventory and logistics knowledge Stock control and warehouse operations
• Proficiency in Microsoft Office (especially Excel)
• Order fulfillment and shipping coordination
• Ability to perform accurate inventory audits
• Familiarity with warehouse management systems
• Basic understanding of safety and quality control standards
• Strong organizational and documentation skills
• Effective verbal communication and teamwork

Required Education

High school diploma or equivalent training or coursework in logistics or inventory management is a plus.