Dubai Branch Operations Leader - Elevate Family Fun

View Emirates Sports Club; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An adventure park company in Dubai is urgently hiring a Branch Operations Manager to oversee daily operations and ensure exceptional customer service. The candidate should have experience in leisure or entertainment management, strong leadership skills, and the ability to work in a fast-paced environment. The role involves managing staff, budgets, and compliance. You will lead a motivated team to enhance family experiences and drive revenue growth.

Qualifications

• Experience in leisure/entertainment management.
• Strong leadership and customer service skills.
• Proactive, approachable, and customer-focused.
• Experience in operational management.
• Skills in budget management and financial reporting.
• Problem-solving and decision-making abilities.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment.
• Fluent in English (Arabic an advantage).

Responsibilities

• Oversee daily branch operations and ensure operational efficiency.
• Manage staff and provide exceptional customer service.
• Implement company policies and conduct performance reviews.
• Manage budgets and ensure regulatory compliance.
• Identify opportunities for process improvement.
• Contribute to the strategic goals of the branch.
• Lead with motivation and creativity to boost revenue.

Skills

Leisure/entertainment management experience

Strong leadership skills

Customer service skills

Operational management experience

Budget management skills

Problem-solving abilities

Organizational skills

Fluent in English

Multitasking skills

Job description

An adventure park company in Dubai is urgently hiring a Branch Operations Manager to oversee daily operations and ensure exceptional customer service. The candidate should have experience in leisure or entertainment management, strong leadership skills, and the ability to work in a fast-paced environment. The role involves managing staff, budgets, and compliance. You will lead a motivated team to enhance family experiences and drive revenue growth.