Dubai-Based Senior Events Planning & Operations Lead

Agram; Dubai; On-site; AED 18,000 - 25,000; Full time

Job summary

A leading events company in Dubai is seeking a Senior Executive – Planning & Operations to manage and operate events while ensuring high customer satisfaction. Candidates should have a university degree in Events or Hospitality Management and a minimum of 1-year experience. Strong interpersonal skills and proficiency in CRM systems are essential. This role offers an opportunity to significantly impact client relationships and operational success.

Qualifications

• Minimum 1 year of experience in Planning & Operations role.
• Proficient in CRM systems and Microsoft Office.
• Knowledge of Health & Safety regulations.

Responsibilities

• Plan, manage, and operate events as main contact between clients and internal teams.
• Build and maintain client relationships and ensure customer satisfaction.
• Coordinate with internal departments and external agencies for event execution.
• Prepare event budgets, track costs, and maximize revenue.
• Generate detailed event reports and KPIs for management.

Skills

Event planning

Client relationship management

Health & Safety compliance

Budget management

Report writing

Risk assessment

Proficiency in Word, Excel and Outlook

Knowledge of CRM

AutoCAD

Education

University degree in Events or Hospitality Management

Job description

A leading events company in Dubai is seeking a Senior Executive – Planning & Operations to manage and operate events while ensuring high customer satisfaction. Candidates should have a university degree in Events or Hospitality Management and a minimum of 1-year experience. Strong interpersonal skills and proficiency in CRM systems are essential. This role offers an opportunity to significantly impact client relationships and operational success.