Door Attendant

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality chain is seeking a full-time guest service representative in Abu Dhabi. Responsibilities include welcoming guests, assisting with luggage, and ensuring a clean and secure entrance area. Candidates should have customer service experience and strong communication skills. The position offers competitive salary, health benefits, and opportunities for training and career advancement.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Transportation Services

Employee Wellness Programs

Qualifications

• Previous experience in customer service or hospitality is essential.
• Friendly demeanor and professional appearance are required.
• Strong communication and interpersonal skills needed.

Responsibilities

• Welcome guests warmly upon arrival and departure.
• Assist with luggage and provide directions.
• Coordinate with bell staff and valet services.
• Monitor entrance and report unusual activity.

Skills

Customer service experience

Communication skills

Interpersonal skills

Ability to stand for extended periods

Education

High School diploma or equivalent

Job description

Greeting: Welcome guests warmly upon arrival and departure.

Assistance: Help with luggage, open doors, and provide directions.

Coordination: Liaise with bell staff and valet services.

Presentation: Maintain cleanliness of entrance area.

Security: Monitor entrance and report any unusual activity.

Qualifications:

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly social and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.

Skills:

High School diploma or equivalent.

Previous experience in customer service or hospitality.

Friendly demeanor and professional appearance.

Strong communication and interpersonal skills.

Physical ability to stand for extended periods and assist with luggage.

Additional Information:

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.

Remote Work: No

Employment Type: Full-time