Document Controller

OTIS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading elevator and escalator manufacturer in Dubai is looking for a Document Controller to manage critical project documentation. The ideal candidate will have an Associate degree and significant experience in document management for large-scale projects. This role includes oversight of document lifecycles, quality assurance, and collaboration with project teams. Join a global leader in the industry with opportunities for growth and professional development.

Qualifications

• Minimum of 8-10 years of relevant experience in documenting procedures and handling confidential information for large-scale projects.

Responsibilities

• Oversee the lifecycle of documents, ensuring compliance with standards.
• Ensure all documentation is accurate, complete, and meets quality standards.
• Collaborate with stakeholders to gather necessary documentation.
• Maintain version control and track changes to documents.
• Implement security measures to protect sensitive information.
• Utilize document management software for efficient handling.
• Provide training and support on document control processes.

Skills

Document Management

Quality Assurance

Project Coordination

Version Control

Security and Confidentiality

Software Utilization

Training and Support

Education

Associate degree in Business Administration/Management or equivalent

DCC Certified Document Controller (CDC) or equivalent

Job description

Role Overview

A Document Controller in OTIS plays a critical role in managing, organizing and maintaining all project-related documentation. This position ensures that all documents are systematically filed, easily accessible and up-to-date, supporting the project team in executing construction projects efficiently and effectively.

Key Responsibilities

• Document Management: Oversee the lifecycle of documents, including creation, review, approval, distribution and archiving, ensuring compliance with industry standards and company policies.
• Quality Assurance: Ensure all documentation is accurate, complete and meets the required quality standards before submission or distribution.
• Project Coordination: Collaborate with project managers, engineers, architects and other stakeholders to gather necessary documentation and ensure smooth communication across teams.
• Version Control: Maintain version control and track changes to documents, ensuring the most recent and relevant information is accessible to the team.
• Security and Confidentiality: Implement security measures to protect sensitive information and ensure confidentiality is maintained throughout the documentation process.
• Software Utilization: Utilize document management software and systems to facilitate efficient document handling and retrieval.
• Training and Support: Provide training and support to team members on document control processes and systems, ensuring everyone is equipped to manage documentation effectively.

On a typical day you will:

• Prepare and maintain incoming and outgoing logs for non-standard projects.
• Support the Engineering team for sample board submissions.
• Submit all engineering documents to the contractor.
• Co‑ordinate with Engineering team for any incoming responses/letter.
• Prepare and submit engineering documents to the projects (drawings, materials, RFIs, method statements, WIRs, etc.).
• Submit the ex‑Works letters for non‑standard projects.
• Document backup in SharePoint.
• Any miscellaneous documentation works.

What You Will Need to be Successful:

• Associate degree in Business Administration/Management or equivalent.
• Relevant certification such as DCC Certified Document Controller (CDC) or equivalent.
• Minimum of 8‑10 years of relevant experience in documenting procedures and handling confidential information for large‑scale projects.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing, installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide – the industry’s largest service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong including engineers, digital technology experts, sales and functional specialists as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse trusted and caring community where your contributions and the skills and capabilities you’ll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities, training and resources that build leadership and capabilities in Sales, Field Engineering, and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people‑powered company we put people, passengers, customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes, prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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