Director, Visa Consulting and Analytics

Visa; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading payment technology company is seeking a CMS Consulting Implementation Services Director in Dubai. The role involves leading implementation work, managing product launches, and collaborating with clients to drive successful outcomes. Candidates should have at least 10 years of experience, including solid consulting skills and proficiency in English and Russian. This is a hybrid position offering a dynamic work environment.

Qualifications

• At least 10 years of work experience including 5 years in consulting.
• Experience in Small Business or Corporate Banks is a plus.
• Track record of delivering complex strategy projects for large clients.
• Proficiency with Generative and Agentic AI is required.
• Fluency in English and Russian is mandatory.

Responsibilities

• Lead CMS implementation work across CEMEA.
• Develop clear platform KPIs and track implementation.
• Act as the primary contact for stakeholders.
• Collaborate with Sales Product and Marketing teams.

Skills

Consulting experience

Client engagement

Public speaking

Excel skills

PowerPoint skills

Relationship management

Teamwork

Fluency in English

Fluency in Russian

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

Commercial & Money Movement Solutions (CMS) represents a key strategic growth area for Visa as it expands beyond core consumer card payments (C2B) and into broader money movement flows among individuals, businesses and governments. The investments that Visa has made over decades in C2B have provided Visa with the infrastructure, technical capability, brand expertise and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2C, P2P, G2C, G2B etc.).

The CMS Consulting Implementation Services Director will be part of the CEMEA Visa Consulting and Analytics team (VCA) which delivers high impact consulting analytics and data science projects to our clients. This role focuses on executing CMS strategies driving end-to-end product launches and managing technical integrations within banking environments to accelerate adoption and usage.

Responsibilities

• Lead VCA’s CMS implementation work across CEMEA including platform development, client management, business development and projects delivery.
• Lead product launches from planning through execution ensuring timely delivery and alignment with client objectives, including managing programs overseeing technical integrations with banking systems (including core banking platforms, APIs and third‑party services).
• Develop clear platform KPIs and outcomes; track implementation against these defined KPIs (with a focus on product launches, product sales and acceleration of product usage).
• In coordination with Country Managers and Account Executives develop plans for consulting activity and GTM plans in the sphere of CMS.
• Develop and maintain detailed project plans, timelines and risk mitigation strategies for CEMEA‑wide CMS product launch and sales acceleration programs.
• Act as the primary point of contact for stakeholders during implementation phases.
• Monitor post‑launch performance and drive continuous improvements.
• Lead client workshops and discussions focused on implementation readiness and technical feasibility.
• Collaborate with Visa Sales Product and Marketing teams to ensure successful delivery and measurable impact.
• Develop project pitches/proposals and secure new consulting implementation assignments with clients as well as re‑engagement opportunities via a consultative sales approach.
• Continue to evolve the offering based on the detailed understanding of the objectives, challenges and support needs of CEMEA clients.
• If required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations etc.
• Resolve clients’ complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
• Lead client discussions including introductory workshops on CMS topics, support pitches, projects scoping etc.
• Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions and bring global perspective to local clients.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Bachelors degree or equivalent. Masters degree preferred.
At least 10 years of overall work experience including mandatory solid (at least 5 years) consulting experience in a primary strategy or management consulting firm.
Additional experience in Small Business or Corporate Banks Strategy or business Functions would be a plus, as well as in primary players active in the B2B money movement space.
Solid consulting skills and client engagement capabilities, including advanced client contact, public speaking skills and advanced skills in using Excel and PowerPoint.
Combination of regional and global experience is also desired; previous work experience across multiple key CISSEE countries (Ukraine, Azerbaijan, Kazakhstan, Uzbekistan, Serbia) would be a differentiating factor.
Strong track record of delivering complex strategy projects for large clients and leading strategy engagements end‑to‑end.
Proficiency with Generative and Agentic AI in terms of trends, use cases and personal use of the tools is required.
Diplomatic skills to work in a multi‑functional environment and ability to extract desired outcomes.
Comfortable interacting with and presenting to senior management of clients and VISA.
Relationship management skills; should be able to manage internal and external stakeholders at senior levels.
Results‑driven, flexible and both internally and externally customer focused.
Self‑motivated and able to use own initiative with limited direction.
Strong teamwork and collaboration skills with the ability to work effectively with inter‑disciplinary groups.
Ability to work in a multi‑cultural environment.
Fluency in English and Russian is mandatory; Fluency in Ukrainian or Azerbaijani would be a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work

No

Employment Type

Full-time