Director, Quality Assurance & Improvement

Majid Al Futtaim; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading group in the UAE is seeking a Director of Quality Assurance & Improvement for the Group Audit & Advisory Services. This role involves developing a comprehensive quality assurance program and ensuring all audit activities meet high standards. Ideal candidates will have over 18 years of experience in internal audit, with a master's degree and professional certifications. The role includes oversight of audit methodology and contributing to reporting to the Board.

Qualifications

• Solid understanding of audit areas and risks.
• Experience with quality assurance and strategic transformation projects.
• 18+ years in Internal Audit or relevant industries.

Responsibilities

• Develop and maintain a comprehensive quality assurance program.
• Provide independent assurance on internal audit delivery.
• Measure and report on the execution of the audit plan.

Skills

Change management

Quality assurance

Internal audit standards

Education

Master's in Business Administration or related field

Professional certifications (CIA, CQA)

Job description

JOB TITLE

Director- Quality Assurance & Improvement | Holding | Group Audit & Advisory Services

ROLE SUMMARY

The Director of Quality Assurance and Improvement Programs (QAIP) is responsible for developing, implementing, and maintaining a comprehensive quality assurance and improvement program within the Group Audit & Advisory Services. The role ensures that all audit activities meet the highest standards of quality, efficiency, and effectiveness following professional standards and organizational goals.

ROLE PROFILE

• Role model being a change agent in the continuous improvement program to deliver and maintain a best-in-class QAIP function, sharing best practices and lessons learned with GA&AS team members.
• Provides independent assurance that GA&AS has achieved and is maintaining appropriate standards of Internal Audit delivery, set against both GA&AS’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors.
• Ensures that QAIP initiatives are embedded into Internal Audit processes, procedures and practices by monitoring of such measures on an ongoing basis.
• Acts as a custodian of the Internal Audit governance suite (i.e., charter, manual, GA&AS job descriptions, etc.) and work with the Chief Audit Officer and GA&AS Leadership Team to identify areas of improvement in the audit methodology and framework.
• Project manages the annual risk assessment activities and ensures availability of required data, information, business intelligence and resources.
• Measures, monitors and reports on the progress of the execution of the annual Internal Audit plan and flags any delays, restrictions or scope limitations to the Chief Audit Officer.
• Oversee the usage of the Audit Management Software and ensure complete utilization by GA&AS Team members in the execution of all audit engagements.
• Work with the Chief Audit Officer and GA&AS Leadership Team, and contribute to the reporting (monthly, quarterly, annually) to ARC and the Board, as required.

REQUIREMENTS

• Advanced degree such as a master's in Business Administration, Corporate Governance, Risk Management, Quality Management, or a related field.
• Professional certifications such as CIA (Certified Internal Auditor), CQA (Certified Quality Auditor), or equivalent are highly desirable.
• A solid understanding of complex audit areas and risks gained from working as part of an internal audit function or in a consultancy.
• Experience with quality assurance, maturity and benchmarking assessments and strategic transformation projects and initiatives.
• 18+ years of experience in Internal Audit, Governance, Risk & Compliance, or relevant industries.
• 5+ years in a managerial role.