Director of Operations - Nightlife

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality group in Ras Al Khaimah seeks a Director of Operations for its nightlife venues. The candidate will oversee all aspects of nightlife operations, ensuring guest satisfaction and financial success. Ideal candidates will possess a strong background in hospitality leadership and a deep understanding of nightlife trends.

Qualifications

• Minimum 8–10 years in nightlife or hospitality operations.
• Proven track record managing high-volume venues.
• Financial acumen with P&L management experience.

Responsibilities

• Lead operations of nightlife venues including clubs and lounges.
• Develop strategies to enhance revenue and guest satisfaction.
• Monitor financial performance and implement cost controls.

Skills

Leadership

Communication

Negotiation

Interpersonal abilities

Operational systems knowledge

Education

Bachelor’s degree in Hospitality Management or related field

Job description

Job Purpose

The Director of Operations – Nightlife is responsible for overseeing the strategic and day-to-day operations of all nightlife venues within the organization. This role ensures exceptional guest experiences, operational excellence, and financial performance across all nightlife outlets. The ideal candidate will bring a blend of hospitality leadership, operational rigor, and a deep understanding of nightlife trends and guest expectations.

Essential Duties

• Lead and manage all nightlife operations, including clubs, lounges, and entertainment venues.
• Develop and implement operational strategies to drive revenue, guest satisfaction, and brand consistency.
• Collaborate with marketing, talent acquisition, and entertainment teams to curate compelling nightlife experiences.
• Monitor financial performance, manage budgets, and implement cost-control measures.
• Ensure compliance with health, safety, and licensing regulations.
• Recruit, train, and mentor venue managers and frontline staff.
• Analyze guest feedback and operational data to continuously improve service delivery.
• Serve as the primary liaison with internal stakeholders and external partners, including talent agencies and vendors.
  
  

Education

Bachelor’s degree in Hospitality Management, Business Administration, or a related field

Experience

• Minimum of 8–10 years of progressive leadership experience in nightlife, hospitality, or entertainment operations.
• Proven track record of managing high-volume venues and delivering exceptional guest experiences.
• Strong financial acumen and experience managing P&L statements.
• Experience working in luxury or high-profile nightlife environments is highly desirable.
  
  

Skills / Knowledge

• Deep understanding of nightlife trends, guest preferences, and entertainment programming.
• Strong leadership and team development skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency in operational systems, scheduling tools, and performance analytics.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Culturally aware and able to manage diverse teams in a dynamic environment.