Director – Digital & Technology

مجموعة موانئ أبوظب; Abu Dhabi; On-site; AED 400,000 - 900,000; Full time

Job summary

Abu Dhabi Ports Group is seeking a Head of Digital Strategy for Abu Dhabi Food Hub (ADFH). Lead a three-horizon roadmap spanning smart operations, a digital marketplace, and an AI-powered regional platform while guiding platform partnerships and technology vendor relationships.

Responsibilities include defining product strategy for B2B enablement, AI capabilities, data architecture, and ERP/CRM integration. Drive RFPs, cross-functional alignment, and launch readiness through Oct 2026 and beyond.

Qualifications

• Stakeholder management and executive communication are essential.
• Ability to influence in matrix organizations without direct authority.
• Experience coordinating across Commercial, Operations and Technology teams.
• Strong project management to handle aggressive timelines and priorities.
• Balance of strategic thinking and hands-on execution.
• Deep experience with digital marketplaces or B2B platforms.
• Background in food & beverage, FMCG, supply chain or logistics.
• Familiarity with AI/ML in supply chain, forecasting or analytics.
• Experience with trade platforms, logistics tech, or distribution systems.

Responsibilities

• Define and execute digital marketplace product strategy, including B2B enablement, tenant services and value-added services.
• Drive development of AI-powered capabilities including demand forecasting, predictive analytics, and intelligent supply chain optimization.
• Establish data architecture foundation to support advanced analytics and future AI capabilities.
• Manage integration with Abu Dhabi Trade & Logistics Platform (ATLP) and other government systems.
• Define feature roadmaps, prioritization frameworks, and MVP scoping for iterative platform releases.
• Oversee completion of Phase I technology systems (CRM, ERP, access management) with July 2026 go-live deadline.
• Manage technology gap assessment and procurement planning for identified system needs.
• Coordinate integration assessments between KEZAD Group infrastructure and new ADFH requirements.
• Lead RFP processes and vendor selection for new technology platforms and services.
• Ensure seamless coordination between technology implementation and physical facility readiness for October 2026 launch.
• Own ongoing digital marketplace platform evolution and feature releases after October 2026 launch.
• Monitor platform performance, user adoption metrics, and business outcomes.
• Drive continuous improvement of tenant experience and digital service offerings.
• Manage evolution from Horizon 1 to Horizon 3 and build a scalable product team.

Skills

Stakeholder management

Executive communication

Matrix organization influence

Cross-functional coordination

Project management

Digital marketplace / B2B

Food & beverage / FMCG / logistics

AI/ML in supply chain

Trade platforms / distribution systems

Education

Bachelor’s degree in business, technology, supply chain

Job description

Job Description

Heading Digital Strategy for Abu Dhabi Food Hub (ADFH), this role owns the three-horizon digital roadmap spanning smart physical operations (Horizon 1), digital marketplace platform (Horizon 2), and regional AI-powered platform (Horizon 3), while navigating critical platform partnership decisions and technology vendor relationships.

Responsibilities

Core Responsibilities:

• Define and execute digital marketplace product strategy, including B2B trade enablement, tenant services, and value-added services
• Drive development of AI-powered capabilities including demand forecasting, predictive analytics, and intelligent supply chain optimization
• Establish data architecture foundation to support advanced analytics and future AI capabilities
• Manage integration with Abu Dhabi Trade & Logistics Platform (ATLP) and other government systems
• Define feature roadmaps, prioritization frameworks, and MVP scoping for iterative platform releases
• Oversee completion of Phase I technology systems (CRM, ERP, access management) with July 2026 go-live deadline
• Manage technology gap assessment and procurement planning for identified system needs
• Coordinate integration assessments between existing KEZAD Group infrastructure and new ADFH requirements
• Lead RFP processes and vendor selection for new technology platforms and services
• Ensure seamless coordination between technology implementation and physical facility readiness for October 2026 launch
• Own ongoing digital marketplace platform evolution and feature releases after October 2026 launch
• Monitor platform performance, user adoption metrics, and business outcomes
• Drive continuous improvement of tenant experience and digital service offerings
• Manage evolution from Horizon 1 (smart operations) through Horizon 2 (marketplace) to Horizon 3 (AI-powered regional platform)
• Build and lead a small digital product team as the platform scales

People Management Responsibilities:

• Collaborate with KEZAD CTO and technology team to leverage existing infrastructure and capabilities
• Work cross-functionally with Commercial, Operations, and Administration teams to align digital strategy with operational priorities
• Manage consultant and vendor relationships including technology implementers and strategic advisors
• Coordinate across multiple Annual Operating Plans (AOPs) to ensure integrated execution
• Influence without direct authority in a matrix environment where technology team reports to ADFH CEO and KEZAD Group

Qualifications

Educational & Qualifications:

• Bachelor's degree in business, Technology, Supply Chain, or related field; MBA or advanced degree preferred
• 10+ years' experience in digital transformation, product management, or technology strategy roles
• 5+ years at senior leadership level (VP, Director, or equivalent) with board-level presentation experience
• Proven track record of launching digital platforms or marketplaces, preferably in B2B environments

Nature of Experience:

• Exceptional stakeholder management and executive communication skills
• Proven ability to influence and drive results in complex matrix organizations without direct authority
• Experience coordinating across multiple functional teams (Commercial, Operations, Technology)
• Strong project management skills with ability to manage aggressive timelines and competing priorities
• Balance of strategic thinking and hands-on execution capability
• Deep experience in digital marketplace or e-commerce platform development (B2B strongly preferred)
• Background in food & beverage, FMCG, supply chain, or logistics industries
• Familiarity with AI/ML applications in supply chain, demand forecasting, or predictive analytics
• Experience with trade platforms, logistics technology, or distribution systems