Digital Workplace Engineer

Confidential; Abu Dhabi Emirate; On-site; AED 300,000 - 480,000; Full time

Job summary

Confidential, a UAE-based digital-first financial services institution, is hiring a Digital Workplace Engineer to advance automation, AI-powered support, identity lifecycle management, and modern workplace technologies.

You will deliver an AI-enabled environment where employees are productive from day one through automation, self-service, and intelligent tooling; 5+ years of experience in workplace automation and regulated industries are preferred.

Qualifications

• 5+ years of experience building workplace technology automation or digital workplace engineering solutions.
• Hands-on experience with Microsoft Entra ID, Graph API, identity lifecycle management, and access governance.
• Strong experience with Intune, Autopilot, Microsoft 365, and SaaS administration.
• Experience developing or supporting AI-powered service desks, chatbots, or workplace automation solutions.
• Strong scripting and development experience using PowerShell, Python, Git, and CI/CD practices.
• Experience working in banking, financial services, or another regulated environment is advantageous.

Responsibilities

• Build and maintain automated joiner, mover, and leaver processes using Microsoft Entra, Graph API, and identity lifecycle workflows.
• Develop and enhance AI-powered service desk workflows, automating employee requests and support processes.
• Manage zero-touch device provisioning, application deployment, and workplace automation using Intune and Autopilot.
• Administer Microsoft 365 and corporate SaaS platforms using configuration-as-code principles and automation.
• Deploy and support AI productivity tools, including workplace AI assistants and employee enablement initiatives.
• Develop self-healing automation, telemetry, and monitoring solutions that improve employee experience and reduce manual intervention.

Skills

Automation engineering

AI in IT

Scripting

Tools

Microsoft Entra ID

Graph API

Intune

Autopilot

Microsoft 365

SaaS administration

PowerShell

Python

Git

CI/CD

Job description

We're excited to be partnering with a leading institution in the UAE that is building a digital-first, AI-enabled financial services organisation from the ground up. This is a unique opportunity to join at an early stage and help shape the technology, data, and workplace foundations of a business with significant institutional backing and long-term ambition. If you're passionate about workplace automation, employee experience, and building modern cloud-native solutions, we'd love to hear from you.

As a Digital Workplace Engineer, you'll play a key role in engineering the employee experience through automation, AI-powered support, identity lifecycle management, and modern workplace technologies. You'll help deliver a seamless, AI-enabled environment where employees are productive from day one through automation, self-service, and intelligent tooling.

Responsibilities

• Build and maintain automated joiner, mover, and leaver processes using Microsoft Entra, Graph API, and identity lifecycle workflows.
• Develop and enhance AI-powered service desk workflows, automating employee requests and support processes.
• Manage zero-touch device provisioning, application deployment, and workplace automation using Intune and Autopilot.
• Administer Microsoft 365 and corporate SaaS platforms using configuration-as-code principles and automation.
• Deploy and support AI productivity tools, including workplace AI assistants and employee enablement initiatives.
• Develop self-healing automation, telemetry, and monitoring solutions that improve employee experience and reduce manual intervention.

Requirements

• 5+ years of experience building workplace technology automation, IT automation, or digital workplace engineering solutions.
• Hands-on experience with Microsoft Entra ID, Graph API, identity lifecycle management, and access governance.
• Strong experience with Intune, Autopilot, Microsoft 365, and SaaS administration.
• Experience developing or supporting AI-powered service desks, chatbots, or workplace automation solutions.
• Strong scripting and development experience using PowerShell, Python, Git, and CI/CD practices.
• Experience working in banking, financial services, or another regulated environment is advantageous.