Digital Sales Pro - Customer Upsell & Engagement

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 110,000 - 184,000; Full time

Job summary

A leading retail company in Dubai seeks a Digital Sales Representative to enhance customer engagement through digital platforms, drive sales, and provide excellent service. The ideal candidate will possess excellent communication skills and be proficient in digital sales technologies. Candidates must have prior sales experience and be skilled in multitasking and managing customer interactions effectively.

Qualifications

• Previous sales and customer service experience.
• Proficiency with digital tools and platforms.
• Strong communication skills, especially in persuasion.
• Tech-savvy with quick typing and multitasking abilities.
• Ability to manage time effectively.

Responsibilities

• Listen and engage with customers through digital channels.
• Identify opportunities to generate sales and enhance satisfaction.
• Answer customer questions about products.
• Achieve sales targets through effective selling techniques.
• Gather customer feedback for service enhancement.

Skills

Excellent communication and persuasion skills

Proficient in technology and digital sales platforms

Strong customer service skills

Dynamic multi-tasking abilities

Tools

Help desk software

Remote support tools

Job description

A leading retail company in Dubai seeks a Digital Sales Representative to enhance customer engagement through digital platforms, drive sales, and provide excellent service. The ideal candidate will possess excellent communication skills and be proficient in digital sales technologies. Candidates must have prior sales experience and be skilled in multitasking and managing customer interactions effectively.