JOB TITLE: Digital Product Owner
TERM: 6 months
CLIENT LOCATION: Abu Dhabi UAE
DIVISION: Tech Implementation
REPORTS TO: Head of Digital Banking
RELEVANT EXPERIENCE: 5 years
MANDATORY REQUIREMENTS
- Certifications for Agile Scrum Master and Agile Product Owner
- Experience in product management functions designing and developing digital solutions
PURPOSE OF JOB
- To define and create Banks Consumer Digital Mobile offerings according to relevant product segment and channel requirements.
- To contribute and enable the delivery of digital product solutions and portfolio that provide opportunities to grow the Banks business. Work as part of cross-functional teams in unison to develop digital solutions. To define, develop, and deliver customer-centric products that will elevate the Banks brand.
TASKS
Core Responsibilities and Accountabilities
- Own and manage the delivery of Mobile Banking across multiple delivery squads, driving innovation and the best customer experience in the market.
- Own KPIs for driving digital usage activation and engagement in collaboration with user experience, sales, activation, and product teams.
- Represent the interface and engage with the business and technology teams, acting as the voice of the market to create value-adding digital solutions.
- Understand customer market and business needs, aligning them with the strategic direction of the business segment and organization.
- Responsible for overall agile product development for mobile across the bank's services and products.
- Build and manage the mobile banking requirements roadmap and backlog.
- Gather information from stakeholders to develop product vision and roadmap.
- Communicate clearly with all agile teams.
- Manage product features from conception to delivery.
- Act as the voice of business, making decisions that drive product development and unify efforts towards common goals.
- Set the product roadmap for digital products.
- Align stakeholders on priorities and features for releases.
- Ensure strategic alignment within the department and with other units.
- Motivate and collaborate with agile teams and stakeholders.
- Ensure effective communication to produce quality deliverables aligned with the product vision.
- Align team objectives with business KPIs.
- Collaborate with technical and business experts to meet requirements.
- Promote organizational values and ethics within the team.
- Contribute to budget planning for digital product development.
- Implement and manage policies, procedures, and controls for the department.
- Identify opportunities for continuous improvement and sustainability.
- Ensure timely and accurate reporting.
- Lead delivery of mobile banking solutions, managing roadmaps and backlogs.
- Create requirements in epics, themes, and stories, guiding agile teams.
- Define and execute build and launch plans for digital solutions.
- Manage product release planning and stakeholder communication.
- Stay updated on technological advancements and market trends to leverage new technologies.
Knowledge and Experience
- 5 years relevant experience in digital product management and development.
- Experience in a software development environment using agile methodologies.
- Bachelor's degree in business, engineering, computer science, or related discipline.
- Certifications in Agile Scrum Master and Agile Product Owner or similar disciplines.