Digital Manager - Professional Products Division - L’Oréal, UAE

Dubai Emirate

On-site

AED 120,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Hybrid working

Brand-wide digital initiative exposure

Job summary

L’Oréal Dubai seeks a Digital Manager for the Professional Products Division to lead the digital strategy across brands and markets. You will collaborate with local and global brand teams to deploy future digital services and drive performance via analytics and optimisation.

You will manage cross-brand SEO, Sitecore and analytics delivery, while supporting the education platform Access and upskilling in digital topics across the division. A hybrid working model is offered.

Responsibilities

Drive the digital strategy for the Professional Products Division across technology and services.
Collaborate with brand teams to plan future digital service deployments.
Act as the point of contact for cross-divisional digital and marketing teams to cascade performance and best practices.
Identify opportunities to improve the division’s digital service offering.
Own website performance optimisation and SEO strategy for the division.

Job description

JOB REF: 46177

Location Dubai

Address Downtown Jabel Ali

Industry Sales & Retail jobs, Marketing & PR jobs, Media & Creative jobs, Business Development & Commercial

When you look at L, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

Not only that we also take our sustainability goals seriously; moving us to a more inclusive and society with a model that has longevity.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation. If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, whilst benefiting all. We’re the founding Division for the L’Oréal group, with a 110-year history.

Here, you’ll be constantly looking to create connections between our brands, professionals and consumers in every market. Our mission is to reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach.

We provide professionals and consumers with better, safer and more sustainable professional haircare, experiences and services through our 8 brands: L’Oréal Professionnel, Kérastase, Redken, Matrix, Pureology, Biolage, Shu Uemura and PulpRiot.

Why Join Us

We take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.

When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives.

The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Responsibilities

Work within the Digital and Innovation team, driving the strategy for the Professional Products Division on technology and services
Collaborate with each of the brand teams (local and global) to plan future digital service deployment
Act as point of contact for the cross-divisional digital and marketing team to cascade performance, best practices, and service optimisations
Proactively identify opportunities to improve and enhance our service offering to benefit wider digital strategy
Establish actions to measure and improve the divisions total digital service offering
Identify new services that can benefit clients and/or salons by increasing footfall, increasing retention, or increasing average service price
Improve brand website performance
Deliver a cross-brand Search Engine Optimisation (SEO) strategy, working with brand teams and agency partners to increase our websites visibility and performance
Own website performance optimisation for the division and work hard to improve for the benefit of our customers
Be the expert for the division on tools such as Sitecore, Glassbox and Google Analytics delivery best in class website optimisations at a local level
Establish a sampling strategy working with the divisional ecommerce team and relevant brand teams
Support upskilling on digital topics across the division, creating content where needed to support our professional education platform Access
Own the Digital Advisory Board (DAB) process for the division, working across all brands and relevant divisional stakeholders to drive innovation and deliver new digital technology/services in a safe and compliant way.
Provide regular insight and analysis to brands and senior management to understand the tech and services performance identify opportunities
Keep the “pro” at the heart of everything we do, ensuring L’Oreal is the partner of choice for all salons and stylists within the UK&I

You have

In order to be successful in this role you will:

Have had experience working within a digital team
Experience using tools such as Google Analytics, updating website content and understanding appropriate performance metrics to define success are all essential
You will have a passion for all things related to digital innovation
Previously managed agency relationshipsEvidence of working to a budget and set ROI targets
Have experience managing multiple stakeholders across multiple projects simultaneously
Work effectively within a loose framework
Personify a test and learn mentality, and are comfortable with failure in order to achieve success
Have an ability to work autonomously
Be a clear communicator, with an ability to “simplify the complicated” in order to bring everyone on the transformation journey with you
Proven ability to be proactive and tenacious.

You show

Ambition: You anticipate, think, and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.

Learning Agility: You are a self‑motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

We put people development and learning at the heart of our business; we’ll help you master your role; develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face‑to‑face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts and health check‑ups.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Additional Requirements