Digital Adoption & Migration Lead (UAE Nationals)

HSBC; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading international bank is seeking a Transaction Migration and Digital Adoption Manager to drive digital channel usage for UAE nationals. This role involves strategic planning, stakeholder engagement, and analysing customer data to enhance digital adoption. Candidates should have proven experience in digital channels and strong analytical skills. Join a workplace committed to diversity and professional growth.

Qualifications

• Proven experience in digital adoption and channel migration.
• Strong analytical skills to interpret complex data.
• Excellent stakeholder management and collaboration skills.

Responsibilities

• Plan and deliver strategies for transaction migration and digital adoption.
• Leverage digital self‑serve options to drive usage.
• Partner with teams to develop insights for service migration.

Skills

Digital adoption management

Analytical skills

Stakeholder management

User experience understanding

Education

Graduation degree

Job description

A leading international bank is seeking a Transaction Migration and Digital Adoption Manager to drive digital channel usage for UAE nationals. This role involves strategic planning, stakeholder engagement, and analysing customer data to enhance digital adoption. Candidates should have proven experience in digital channels and strong analytical skills. Join a workplace committed to diversity and professional growth.