Deputy Chief Nursing Officer Inpatient Services

King’s College Hospital London, Dubai; Dubai; On-site; AED 550,000 - 950,000; Full time

Job summary

King’s College Hospital London, Dubai is seeking a Deputy Chief Nursing Officer – Inpatient Services to provide strategic professional leadership across inpatient units. The role collaborates with CNO, medical and allied health teams to deliver high-quality, safe, evidence-based patient care and to drive operational and financial performance.

The postholder will oversee workforce planning, governance, and service improvements, ensuring optimal capacity, patient flow, and clinician engagement

Qualifications

• DHA-licensed nursing professional.
• Registered nurse in eligible regions (Canada/USA/UK/Ireland/South Africa/New Zealand).
• Master’s level qualification desirable or willing to pursue within agreed timeframe.

Responsibilities

• Lead and promote evidence-based nursing and midwifery practice.
• Provide professional nursing advice and leadership across inpatient services.
• Oversee staffing, capacity, and patient flow in designated inpatient areas.
• Monitor KPIs, safety, quality, and patient experience; drive improvements.
• Develop and implement nursing policies and professional standards.

Skills

Strategic leadership

Nursing governance

Mentorship

Clinical leadership

Education

DHA license

Bachelor in Nursing

Master's degree (desirable)

Job description

Job Description:

PositionOverview:

ReportingtotheChiefNursingOfficer(CNO),theDeputyChiefNursingOfficer–Inpatient

Services(DCNO)providesprofessionalandoperationalnursingleadershipacrossinpatient

services,ensuringthedeliveryofsafe,high-quality,evidence-based,andpatient-centeredcare.

Thepostholderworkscollaborativelywithnursing,medical,alliedhealth,andoperational

teamstoachievetheorganisation’sstrategic,clinical,operationalandfinancialobjectives.

Asanintegralmemberoftheseniornursingteam,theDCNOisresponsibleforensuringand

improvingthedeliveryofhighquality,safe,evidencedbasedpatientcarethroughprofessional

leadershipofnursingandclinicalsupportstaff.

TheDCNOwillprovideexpertprofessionaladviceandworkwithnursing,medicalandallied

healthcolleaguestoensurethedevelopmentanddeliveryofclinicalandprofessionalstandards,

deliveryofsafehigh-qualitynursingwhilstcontributingtooutstandingoperationalperformance.

TheDCNOwillforgecloseworkingrelationshipswithbothinternalandexternalcolleagues

andpartners.

KeyAccountabilities:

ProfessionalLeadership

• Leadandpromoteevidence-basednursingandmidwiferypracticeinaccordancewiththescopeofpracticeandrequirementsoftheDubaiHealthAuthority,UAENursingandMidwiferyCouncil,andrelevantprofessionalstandards.
• SupportandpromoteKing’sCollegeHospital(KCH)mission,values,aimsandstrategicobjectives.
• WorkcollaborativelywiththeCNO,seniorleadershipandpartnerorganisations,providingexpertprofessionalnursingadviceandleadershiptoachieveorganisationalobjectives.
• Providevisible,compassionateprofessionalleadership,mentorshipandsupporttonursingandmidwiferyteams,promotingprofessionaldevelopment,evidence-basedpracticeandexcellenceinpatientcare.
• Provideprofessionaladvice,support,andappropriatechallengetoprofessionalgroups,promotinganopenandtransparentculturewhereconcernscanberaisedandaddressed.
• Contributetothedevelopmentandimplementationofnursingpolicies,professionalstandards,andstrategicinitiativesacrossKCH.
• Developeffectivemultidisciplinaryrelationshipsandpromotecollaborationacrossprofessionalgroupstoimprovepatientcare,pathways,andoutcomes.
• DeputizefortheCNOandprovidecross-coverforseniornursingleadershipcolleaguesasrequired.

InpatientClinicalOperations&ServiceDelivery

• Provideoperationalandprofessionalnursingleadershipacrossalldesignatedinpatientclinicalareas,ensuringsafe,effective,andefficientdeliveryofnursingservices.
• Maintainvisibleleadershipacrossinpatientunitsthroughregularrounds,engagingwithnursingteams,patients,andmultidisciplinarycolleaguestoidentifyandaddressclinicalandoperationalconcerns.
• Overseeinpatientactivity,patientflow,bedutilisation,admissions,transfers,anddischarges,workingcollaborativelywithrelevantdepartmentstosupporteffectivecapacitymanagement.
• Ensureappropriatenursingstaffinglevels,skillmix,anddeploymentbasedonpatientacuity,dependency,occupancy,andoperationalrequirements.
• Monitortheoperationalperformanceofinpatientunitsandaddressissuesrelatingtostaffing,capacity,patientflow,quality,safety,andpatientexperience.

Workforce

• Provideoversightofnursingworkforceperformance,staffing,recruitment,retention,andabsencemanagementacrossinpatientservices.
• Developandimplementworkforcestrategiestoreducevacancies,improveretentionandstaffexperience,andsupportcareerdevelopment.
• Ensureappropriatestaffinglevels,skillmixandworkforce

PatientExperience&ServiceExcellence

• Monitorpatientexperienceacrossinpatientservicesandensureconcerns,feedbackandrecurringthemesareaddressedthroughappropriateimprovementactions.
• Promoteaconsistentcultureofpatient-centeredcare,dignity,effectivecommunication,andserviceexcellence.

Budget&FinancialManagement

• MonitorandmanagerelevantcostcentersincollaborationwiththeFinanceDepartment,ensuringappropriatefinancialcontrolandaccountability.
• Supportstrategic,annualbudgetandresourceplanningtoensureeffectiveutilisationofnursingworkforce,clinicalandoperationalresources.
• Monitornursingworkforceandoperationalexpenditure,includingovertimeandadditionalstaffingcosts,ensuringefficientuseofresourceswithoutcompromisingpatientsafetyorqualityofcare.

Performance&ServiceImprovement

• MonitorinpatientserviceKPIs,nursingperformanceindicatorsandperformancedashboards,ensuringappropriateimprovementactionsareimplementedwheretargetsarenotachieved.
• Leadandsupportserviceimprovement,transformation,andinnovationinitiativestoimprovequality,efficiency,patientexperience,andclinicaloutcomes.

JCIA-AlignedSafety,Quality,GovernanceandProfessionalStandards

• SupportsustainabilityandGlobalHealthImpact(GHI)goalsbypracticingenvironmentallyresponsiblecare,reducingwaste,followingproperdisposalandsegregationprocesses,usingresourcesefficiently,participatinginrelatedtraining,andreportingopportunitiesforimprovement.

Education&Qualification,Experience,Training&Knowledge

Education&Qualification

• UAEMedicalHealthAuthorityLicense(DHA)
• Bachelor’sdegreeinnursingorDegreeinNursing(minimumtwoyearscourseduration)AndRegistrationasaRegisteredNursefromCanada,USA,UK,Ireland,SouthAfrica,NewZealand,
• Master’slevelqualificationorrelevantpostgraduatestudiesaredesirable.
• Educational/teachingqualificationisdesirable,orwillingnesstoundertakeanappropriateeducationalqualificationwithinanagreedtimeframe.

Experience

• Minimum10yearsofprogressivenursingexperience,includingatleast5yearsinaseniornursingleadership/managementpositionwithsignificantresponsibilityforinpatientclinicalservices.
• Recentexperiencewithinarelevantserviceenvironment,includingexperiencewithinthelasttwoyears.

Requirements: